Ward Clerk

7 months ago


Darlington, United Kingdom County Durham & Darlington NHS Foundation Trust Full time

The ward clerk job entails working within a small team effectively, having good communication skills and a willingness to learn new tasks and be able to keep updated with any new systems, procedures and processes needed for the role. The candidate will need to liase with various mambers of the multidisciplinary team, which include Nurses, Healthcare Assistants, Doctors/Consultants, not just in this department, but our neighbouring departments, including Accident and Emergency. A lot of communication will be via the telephone and the Ward Clerk may have to deal with upset patients or relatives, so calm, clear and effective telephone communication skills will be needed. The candidate will also need to be able to be able to communicate effectively via email, which can involve emailing other hospitals and GP surgeries, so a good knowledge of information governance is needed, along with patient confidentiality.


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