Process Improvement Project Manager
5 days ago
This is a fantastic opportunity to join our team as a Service Improvement Specialist/Project Manager. You will be responsible for driving process improvement initiatives and ensuring the successful implementation of IT systems across the organisation.
Responsibilities- Project managing and leading on workstreams for process improvement for IT systems projects, including chairing Project boards
- Shadowing and engaging with operational teams to understand how they work and document 'as is' and 'to be' processes
- Understanding corporate IT systems and their functionality to make continuous improvements to processes for our people and enhance the customer experience
- Using live case studies and analysis to promote / change ways of working
- Working closely with the Database administrator/Trainer to support process training, alongside system training for operational teams
- Estimated salary: £55,000 per annum
- Generous holiday entitlement: 25 days annual leave increasing by one to a maximum of 30 days plus bank holidays
- Pension contributions up to 10%
- Professional training opportunities funded by us
- Flexible working options available
- Opportunity to work on diverse projects and gain new skills
- Dedicated employee assistance programme
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