Front Desk Support Specialist
23 hours ago
At Frasers Hospitality, we are looking for a skilled and enthusiastic Front Desk Support Specialist to join our team in Old Town, Edinburgh. This is an exciting opportunity to work with a global hospitality leader that delivers gold standard service in cities across the world.
About the RoleThis role focuses on providing exceptional guest experience, including helping with luggage, rooming guests, and supporting lobby host duties. As a flexible and adaptable individual, you will thrive in this dynamic environment where no day is the same due to our prime location near the Castle.
Key Responsibilities- Provide top-notch customer service to ensure a memorable stay for our guests.
- Assist with luggage handling and rooming guests with ease and efficiency.
- Support lobby host duties, ensuring a seamless experience for our guests.
- You must be eligible to work in the UK full time.
- A competitive salary of £24,856 per annum.
- Heavily discounted Staff & Friends and Family Rates at Frasers Hospitality.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of shops, experiences, holidays, and more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical, and more available from £5 per month.
- Referral schemes that pay up to £1500.
- Uniforms are provided.
- Loyalty Bonus that pays up to 50% of your monthly salary every 6 months.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
We are committed to creating a positive and inclusive work environment that fosters growth and development. If you are passionate about delivering exceptional guest experiences and are eager to develop your skills, please apply for this exciting opportunity.
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