Service Development Manager

4 weeks ago

Corsham, Wiltshire, United Kingdom Babcock International Group Full time

Job Title: Service Development Manager

Location: Corsham, Wiltshire

Compensation: Competitive Salary + Benefits

Role Type: Full time / Permanent

Role ID: SF

At Babcock International Group, we're working to create a safe and secure world, together. As a Service Development Manager, you'll play a key role in preparing and developing proposals for new services in support of the Skynet Service Delivery Wrap contract, ensuring we can respond to our customers' evolving needs.

The Role

As a Service Development Manager, you'll have a role that's out of the ordinary. You'll manage responses to customer service requests, including the development and coordination of inputs to the service proposals to ensure timely submission of proposals. Your responsibilities will include:

  • Establishing and leading multi-functional teams to achieve objectives within set timelines, budgets, and quality standards.
  • Facilitating meetings, supporting the presentation of proposals at internal gate meetings in line with the governance process.
  • Identifying business opportunities.
  • Leading Babcock's response to customer requirements for incremental business.
  • Identifying and implementing continuous improvement to the way the department operates.

This role is full time and provides hybrid working arrangements with 2-3 days in the office/onsite and 2-3 days working from home.

Essential Experience

We're looking for someone with:

  • Understanding and/or experience of ITIL V3 or v4.
  • Bid Management: Association of Proposal and Bid Management Professionals (APMP) and Shipley bid management techniques.
  • Understanding of commercial and/or satellite communications.

Qualifications

We're looking for someone with project management qualifications and experience in one of the following or similar: Association for Project Management (APM) Project Fundamentals Qualification (PFQ), Project Management Institute (PMI) Certified associate in project management (CAPM).

Security Clearance

The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role.

Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at [insert link].

What We Offer

  • Generous holiday allowance
  • Matched contribution pension scheme up to 8% of salary, with life assurance
  • Employee share scheme
  • Employee shopping savings portal
  • Payment of Professional Fees
  • Reservists in the armed forces receive 10-days special paid leave
  • Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement
  • 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
  • Flexible working – we give people more options to better integrate their work and personal life, whilst ensuring that business needs are met.

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