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Service Development Manager

1 month ago

Corsham, Wiltshire, United Kingdom Babcock International Group Full time

Job Title: Service Development Manager

At Babcock International Group, we're working to create a safe and secure world, together. As a Service Development Manager, you'll play a crucial role in preparing and developing proposals for new services in support of the Skynet Service Delivery Wrap contract.

The Role

As a Service Development Manager, you'll be responsible for managing responses to customer service requests, including the development and coordination of inputs to the service proposals to ensure timely submission of proposals. Your key responsibilities will include:

  • Establishing and leading multi-functional teams to achieve objectives within set timelines, budgets, and quality standards.
  • Facilitating meetings, supporting the presentation of proposals at internal gate meetings in line with the governance process.
  • Identifying business opportunities and leading Babcock's response to customer requirements for incremental business.
  • Implementing continuous improvement to the way the department operates.

This role is full-time and provides hybrid working arrangements with 2-3 days in the office and 2-3 days working from home.

Essential Experience

You'll need to have a strong understanding of ITIL V3 or v4, bid management, and commercial and/or satellite communications. Additionally, you'll require project management qualifications and experience in one of the following or similar: Association for Project Management (APM) Project Fundamentals Qualification (PFQ), Project Management Institute (PMI) Certified Associate in Project Management (CAPM).

Security Clearance

The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role.

What We Offer

  • Generous holiday allowance
  • Matched contribution pension scheme up to 8% of salary, with life assurance
  • Employee share scheme
  • Employee shopping savings portal
  • Payment of Professional Fees
  • Reservists in the armed forces receive 10-days special paid leave
  • Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement
  • 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
  • Flexible working – we give people more options to better integrate their work and personal life, whilst ensuring that business needs are met.