Help Desk IT Professional

4 weeks ago


New Milton, Hampshire, United Kingdom Trusted Technology Partnership Ltd Full time

About Us:

We are Trusted Technology Partnership Ltd, a leading provider of IT services in Ringwood, Hampshire. We are seeking an IT Support Technician to join our team and help us deliver exceptional customer service.

Role Description:

  • Take calls from customers and help resolve their IT issues using remote support tools
  • Use your own initiative, knowledge, and problem-solving skills to resolve incidents

Requirements:

  • Basic knowledge of IT troubleshooting and problem solving
  • Experience within a customer service environment

What We Offer:

  • Ongoing training and support
  • Company Profit Share (first £3,600 is tax free)
  • 22 days annual leave plus bank holidays, increasing with length of service
  • Birthday as additional paid leave
  • Additional paid leave (dependent on company performance)
  • Company sick pay policy
  • Pension Scheme
  • Private Medical Insurance including dental
  • Free Parking
  • Hybrid Working
  • Progression opportunities

Compensation:

The estimated salary for this position is £26,700 per annum, depending on experience.


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