Lettings and Customer Service Specialist

1 week ago


Sharnford, Leicestershire, United Kingdom Ritz Recruitment Limited Full time

**Job Description:**

We're looking for a talented Lettings and Customer Service Specialist to join our expanding team. The successful candidate will be responsible for handling all aspects of lettings prior to tenancy commencement.

**Key Responsibilities:**

  • Build strong relationships with landlords, tenants, and contractors;
  • Manage communications via phone, email, Live Chat, and WhatsApp;
  • Ensure compliance with lettings regulations and conduct Right to Rent checks;
  • Process new enquiries, advertise properties, and contact potential tenants;
  • Negotiate offers between landlords and tenants;
  • Assist the Asset Management team during peak periods;

**Requirements:**

  • 6-12 months of experience in lettings or a strong sales background;
  • Excellent organisational and communication skills;
  • Ability to prioritise workload and meet deadlines;
  • Driving licence required;

**Salary and Benefits:

£23,800 - £25,000 per annum, plus commission. Our team is committed to innovation and employee development, offering a supportive environment for growth.

**Location:** Loughborough



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