Operational Services Lead

7 days ago


London, Greater London, United Kingdom Wearemapp Full time
Role Summary

Wearemapp is hiring an Operational Services Lead to manage the daily operations of our centres. The successful candidate will be responsible for ensuring high-quality service delivery, occupier satisfaction, and compliance with company policies and regulations.

Main Responsibilities
  • Assess and enhance building amenities to meet evolving occupier needs.
  • Develop and execute event schedules to promote community engagement.
  • Participate in process reviews and contribute to system improvements.
  • Ensure adherence to statutory requirements, company policies, and industry standards.
  • Demonstrate proactive approach, self-motivation, and timely task completion.
  • Build and maintain strong relationships with internal and external stakeholders through effective communication.
  • Prepare and submit reports to management.
Requirements and Qualifications

The ideal candidate should possess a minimum of 2 years of operational experience, preferably in flexible workspaces, multi-let business space, or hospitality. Excellent communication and interpersonal skills are crucial for this role.

This position reports to the General Manager or Portfolio Manager and is part of the Wearemapp team.

Salary and Benefits

The salary range for this position is £32,000 to £38,000 per annum, based on experience, along with a comprehensive benefits package.



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