Customer Service and Branch Support Expert

1 month ago


Kilmarnock, East Ayrshire, United Kingdom Arnold Clark Group Full time
Role Summary:
We are looking for a highly motivated and customer-focused Rental Customer Advisor to join our team at Arnold Clark Group. This exciting opportunity offers a competitive salary, generous benefits package, and ongoing training and development opportunities. If you possess excellent communication skills, are able to work well under pressure, and have a strong focus on delivering exceptional customer experiences, we would love to hear from you.

Key Responsibilities:
- Deliver a consistently high level of customer care, both face-to-face and over the phone
- Handle customer complaints and queries efficiently and professionally
- Monitor and control expenditure to meet budget targets
- Run daily reports and implement actions to improve efficiency and productivity
- Promote the branch and maintain a strong focus on customer satisfaction

Benefits Package:
- Competitive salary: £25,000 - £30,000 per annum
- 33 days' annual leave, flexible working hours, and private healthcare
- Workplace pension, extensive training opportunities, and enhanced maternity and paternity leave
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