Tenancy and Neighbourhood Services Coordinator
1 day ago
We are seeking an experienced Tenancy and Neighbourhood Services Coordinator to join our team in Bedford and surrounding areas. As a key member of our housing management team, you will be responsible for providing exceptional tenancy and neighbourhood management services to local communities.
This home-based role involves visiting customers as required, with occasional attendance at our Head Office in Bedford Heights for team meetings and collaboration with colleagues. The successful candidate will have excellent customer service skills, strong problem-solving abilities, and effective communication skills. We also offer a competitive salary of £33,500 (inclusive of car allowance) and a comprehensive benefits package.
Key Responsibilities:
- Maximizing rent collection and void reduction while ensuring tenancy sustainability.
- Effective management of lower-level anti-social behavior cases, with a focus on safeguarding awareness.
- Collaboration with the Complex Case team to deliver comprehensive and consistent services to customers.
- Regular estate inspections to monitor services and conduct fire safety assessments.
Benefits Package:
- A competitive salary.
- 28 days holiday plus bank holidays.
- A generous contributory pension scheme.
- Private healthcare.
- Free life assurance.
- Access to a range of wellbeing services and tools.
- Opportunities for learning and development.
- Discounted gym membership.
- Retail discount scheme.
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