Accommodation and Housing Support Officer

1 day ago


Cambridgeshire and Peterborough, United Kingdom CV-Library Full time
About the Role:
CV-Library is seeking a skilled Accommodation and Housing Support Officer to provide exceptional tenancy and neighbourhood management services in Bedford and surrounding areas. This fixed-term contract lasting 14 months offers a competitive salary of £33,500 (inclusive of car allowance) and requires occasional attendance at our Head Office in Bedford Heights for team meetings and collaboration with colleagues.

The ideal candidate will possess excellent customer service skills, strong problem-solving abilities, and effective communication skills. They will work closely with internal teams and external organizations to achieve shared goals. We also offer a comprehensive benefits package, including a generous contributory pension scheme, private healthcare, free life assurance, access to wellbeing services, opportunities for learning and development, discounted gym membership, and a retail discount scheme.

Key Responsibilities:
  1. Maximizing rent collection and void reduction while ensuring tenancy sustainability.
  2. Effective management of lower-level anti-social behavior cases, with a focus on safeguarding awareness.
  3. Collaboration with the Complex Case team to deliver comprehensive and consistent services to customers.
  4. Regular estate inspections to monitor services and conduct fire safety assessments.


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