Homeless Services Advisor

6 days ago


Cambridgeshire and Peterborough, United Kingdom Elim Housing Full time

Elim Housing Association is seeking an experienced Supported Housing Officer to provide high-quality services to vulnerable adults residing in our 18-bed self-contained property located in South Gloucestershire.

About the Role

This position involves delivering Psychologically Informed Housing and Support, providing tailored one-to-one support to 12 residents, fostering trusting relationships and empowering them to sustain their tenancies and secure permanent housing.

  • You will be responsible for managing rent accounts, ensuring timely payments and addressing arrears in line with organisational procedures, maximising income for service users.
  • You will establish and maintain strong relationships with individuals, facilitating regular contact and co-produced support plans that cater to their unique needs.
  • You will deliver welfare benefits and budgeting advice, increasing financial resilience and promoting opportunities for education, training, and employment.
  • You will assist residents in identifying and accessing suitable move-on accommodation, ensuring a smooth transition to permanent housing.
  • Your excellent communication skills will be essential in tailoring interactions to individual needs, empathising with causes of homelessness and barriers faced by vulnerable individuals.
  • You will collaborate with multiple agencies to improve outcomes for service users, sharing knowledge and expertise to enhance our services.
  • Maintaining accurate records using Microsoft Office packages, Excel, Word, Outlook, and other systems will be a key aspect of this role.
What's in it for You?

We offer:

  • Paid volunteer leave to give back to the community.
  • Access to training and career development through Elim Skills Academy, enhancing professional growth and skills.
  • A company pension plan, securing the future for you and your loved ones.
  • Life Assurance, providing peace of mind in times of need.
  • A health cash plan with discounts to various shops and services, improving overall wellbeing.

Estimated salary: £38,000 - £50,000 per annum, dependent on experience.



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