Homeless Services Advisor
6 days ago
Elim Housing Association is seeking an experienced Supported Housing Officer to provide high-quality services to vulnerable adults residing in our 18-bed self-contained property located in South Gloucestershire.
About the RoleThis position involves delivering Psychologically Informed Housing and Support, providing tailored one-to-one support to 12 residents, fostering trusting relationships and empowering them to sustain their tenancies and secure permanent housing.
- You will be responsible for managing rent accounts, ensuring timely payments and addressing arrears in line with organisational procedures, maximising income for service users.
- You will establish and maintain strong relationships with individuals, facilitating regular contact and co-produced support plans that cater to their unique needs.
- You will deliver welfare benefits and budgeting advice, increasing financial resilience and promoting opportunities for education, training, and employment.
- You will assist residents in identifying and accessing suitable move-on accommodation, ensuring a smooth transition to permanent housing.
- Your excellent communication skills will be essential in tailoring interactions to individual needs, empathising with causes of homelessness and barriers faced by vulnerable individuals.
- You will collaborate with multiple agencies to improve outcomes for service users, sharing knowledge and expertise to enhance our services.
- Maintaining accurate records using Microsoft Office packages, Excel, Word, Outlook, and other systems will be a key aspect of this role.
We offer:
- Paid volunteer leave to give back to the community.
- Access to training and career development through Elim Skills Academy, enhancing professional growth and skills.
- A company pension plan, securing the future for you and your loved ones.
- Life Assurance, providing peace of mind in times of need.
- A health cash plan with discounts to various shops and services, improving overall wellbeing.
Estimated salary: £38,000 - £50,000 per annum, dependent on experience.
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