Neighbourhood Coordinator

6 months ago

Peterborough, United Kingdom The Hyde Group Full time

**Peterborough**

**Salary: Up to £24,500 FTE (pro rata: Up to £9,800)**

Hyde is looking to recruit two Neighbourhood Coordinators.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Neighbourhood Coordinator at Hyde, you will be working within the Specialist Housing team; coordinating / scheduling site visits for the neighbourhoods and specialist housing functions. This includes property inspections, addressing safety issues and engaging with residents.

**Responsibilities**
- Collaborate with Officers and Managers to ensure efficient allocation of resources and timely completion of site visits.
- Identify the most logical route to reduce travel time between appointments.
- Maintain a comprehensive schedule of visits, ensuring Officers and Managers are informed of their appointments and any changes.
- Liaising with Customers to arrange and rearrange appointments if required.
- Compile and maintain accurate and organised records for site visits, inspections, complaints, and resolutions.

**Skills and Experience**
- Previous administration / scheduling experience.
- The ability to use MS Office packages including Word, Excel, and PowerPoint.
- A keen eye for detail.
- Strong organisational skills, with the ability to manage schedules, appointments, and respond to changing priorities to ensure all deadlines are met.
- Excellent communication skills, with the ability to interact with diverse stakeholders.
- Good team working skills.

**Benefits**
- A fantastic pension
- Life assurance
- Great holidays
- An award-winning flexible benefits package.
- Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

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