Front Office Team Member

3 days ago


Edinburgh, Edinburgh, United Kingdom Klarent Hospitality Full time

We are recruiting a highly motivated and organized Hotel Reception Assistant to join our team at Klarent Hospitality. As a key member of the front office team, you will be responsible for delivering exceptional customer experiences, managing guest queries, and ensuring seamless operations.

Main Responsibilities
  • Provide front desk services, including check-in and check-out, to ensure a smooth guest experience.
  • Manage guest queries, respond to requests, and resolve any issues in a prompt and professional manner.
  • Collaborate with colleagues to achieve team goals and maintain high standards of customer service.

To succeed in this role, you will need excellent communication skills, be able to work under pressure, and demonstrate a commitment to delivering exceptional customer experiences.

Klarent Hospitality offers a competitive salary of £28,000 - £38,000 per annum, depending on experience, as well as opportunities for career growth and development within the company.



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