Billing Operations Manager

4 weeks ago


North East, United Kingdom Sharpsmart Ltd Full time

Sharpsmart Ltd is a dynamic and growing business that operates within the healthcare and waste management sectors. Our company provides essential services to clients while maintaining high standards of operational efficiency.

About the Role:

We are currently seeking a highly skilled Billing Analyst to join our finance team in London. The successful candidate will be responsible for managing and analysing financial transactions, resolving discrepancies, and ensuring compliance with company policies.

The ideal candidate will have previous experience in a similar role, preferably within healthcare, waste management, or another service-based industry. Strong understanding of billing processes and software applications is also required.

Key Responsibilities:

  • Manage and analyse financial transactions, including processing and generating accurate billing
  • Analyse customer contracts to ensure accurate billing according to agreed terms and pricing structures
  • Resolve billing discrepancies by investigating and clarifying client queries or internal issues
  • Ensure timely submission of invoices and work with the relevant teams to track payment progress
  • Maintain and update billing records in the system, ensuring all information is accurate and up to date
  • Collaborate with the operations, sales, and customer service teams to ensure seamless billing processes
  • Prepare monthly, quarterly, and ad-hoc billing reports for management review
  • Monitor and ensure compliance with company policies and relevant regulations regarding billing and documentation
  • Assist in identifying opportunities for process improvements to enhance billing efficiency
Requirements:
  • Previous experience in a similar role, ideally within healthcare, waste management, or another service-based industry
  • Strong understanding of billing processes and software applications
  • AAT qualification or equivalent would be advantageous
  • High attention to detail with strong analytical and problem-solving skills
  • Excellent organisational and time-management abilities, with a focus on meeting deadlines
  • Strong communication skills, both written and verbal, with the ability to liaise with internal teams and external clients in a professional manner
  • Proficiency in Microsoft Excel (advanced skills preferred) and other Microsoft Office applications
  • Ability to work independently and handle multiple priorities in a fast-paced environment
What We Offer:
  • Estimated salary: £40,000 per annum
  • Pension scheme
  • Healthcare and dental care options
  • Caboodle benefit scheme
  • Career development opportunities


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