Welfare Rights Advisor/Trainee

2 months ago


Leeds, Leeds, United Kingdom Leeds City Council Full time

Citizens Advice Leeds is a local charity that helps people resolve financial, housing, employment, and other legal issues. We deliver our services through face-to-face, telephone, and online channels.

We are seeking a Welfare Rights Advisor/Trainee to join our Help to Claim team. As a key member of our team, you will help people make claims for Universal Credit and provide good quality advice via telephone and digital channels.

The successful candidate will have strong communication skills, a focus on delivering positive outcomes, and a willingness to learn and develop their skills. We offer training and support to enable you to achieve full competence in 6-8 months.

Our benefits package includes a competitive remuneration package, flexible working hours, annual leave entitlement, and a defined contributions pension scheme.

Apply now by visiting our website for more information and to download an application pack.



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