Welfare Rights Advisor/Trainee

1 month ago


Leeds, Leeds, United Kingdom Leeds City Council Full time

At Citizens Advice Leeds, we are seeking a dedicated and skilled Welfare Rights Adviser/Trainee to join our Help to Claim team.

The successful candidate will play a key role in ensuring our clients receive high-quality advice via telephone and digital channels, including benefits checks, application assistance, and contributing to team targets.

As a Welfare Rights Adviser/Trainee, you will work closely with our established team to provide expert advice and support to individuals making claims for Universal Credit.

Key attributes for this role include a strong focus on customer service, good attention to detail, and excellent IT skills.

We offer a competitive remuneration package, including flexible working hours, annual leave entitlement, and a defined contributions pension scheme.

Leeds City Council is an inclusive employer, and we are committed to creating a diverse and supportive work environment.



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