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Administrative Support Officer
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Wigan, Wigan, United Kingdom Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust Full time{"Main ResponsibilitiesThe Administration Assistant will provide professional administrative support in the Emergency Care Centre.Key responsibilities include:- Receiving and accurately recording patient data onto HIS, Patient Centre & System One- Liaising with personnel from the Ambulance Service or external agencies to obtain patient information- Deciding...
Administrative Support Specialist
2 months ago
We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at the Emergency Care Centre. As a key member of our department, you will provide exceptional administrative support to our staff and patients, ensuring a seamless and efficient experience.
Key Responsibilities- Provide administrative support to the Emergency Care Centre team, including reception, patient registration, and data entry.
- Manage patient records, including scanning and filing documents, and maintaining accurate and up-to-date records.
- Coordinate appointments, clinics, and other events, ensuring timely and efficient communication with patients and staff.
- Handle patient inquiries, provide information, and resolve issues in a professional and courteous manner.
- Collaborate with other departments to ensure seamless communication and coordination.
- Develop and maintain effective filing systems, both physical and digital, to ensure easy access to patient records and other important documents.
- Provide exceptional customer service, responding to patient and staff needs in a timely and professional manner.
- Work effectively as part of a team, supporting colleagues and contributing to a positive and productive work environment.
- GCSE standard or equivalent experience.
- Recent work experience in a busy, pressurized customer-focused environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and other stakeholders.
- Ability to work accurately and efficiently, with attention to detail and a commitment to quality.
- Flexibility to work a 24-hour rotational shift pattern, including evenings, weekends, and bank holidays.
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust is a leading provider of acute hospital and community services in the North West. We are committed to delivering high-quality patient care, and we are seeking like-minded individuals to join our team.
We value our staff and recognize the importance of a positive and supportive work environment. We offer a range of benefits, including training and development opportunities, flexible working arrangements, and a competitive salary and benefits package.
If you are a motivated and organized individual with a passion for delivering exceptional administrative support, we encourage you to apply for this exciting opportunity.
