Administrative Support Professional

3 weeks ago

Wigan, Wigan, United Kingdom Greater Manchester Mental Health Full time

Job Overview

We are seeking an experienced and enthusiastic administrative professional to join our team as a Team Administrator in the Therapies Hub within Wigan Specialist Community Mental Health Team.

The successful candidate will provide comprehensive and confidential administrative support to the team, including minute-taking, typing of letters, filing, diary management, and other general administrative duties.

Main Duties of the Job

The Team Administrator will be responsible for providing administrative support to the managers, including minute-taking, typing of letters, filing, diary management, and other general administrative duties.

Working for Our Organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford, and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England, and beyond.

Detailed Job Description and Main Responsibilities

See attached detailed job description and person specification:

Person Specification

Education / Qualifications

Essential Criteria

  • Typing/WP RSAII or equivalent or demonstrable experience.

Desirable Criteria

  • ECDL NVQ2 Business Administration GCSE English grade A-C or equivalent.

Experience

Essential Criteria

  • Experience of working in an office environment.

Desirable Criteria

  • Audio Typing experience Experience of working within the NHS or related healthcare experience Experience of dealing with members of the public.

Knowledge

Essential Criteria

  • Knowledge of office procedures Familiar with Microsoft Office.

Desirable Criteria

  • Knowledge of Powerpoint, Excel, Outlook Awareness of Recovery Model Awareness of children/vulnerable adults guidelines.

Skills & Abilities

Essential Criteria

  • Good verbal and written communication skills. Ability to work as member of a team. Ability to operate and maintain filing systems both manual and electronic. Ability to develop effective interpersonal relationships with colleagues in the health care setting. Ability to communicate effectively in a variety of settings. Able to deal with sensitive issues with tact and diplomacy. Able to present factual information and refer questions to others where appropriate.

Other Requirements

Essential Criteria

  • Ability to demonstrate a positive attitude to service users, carers, and other staff. Good time management. Commitment to service development. Commitment to effective team work. Flexible approach to working. Willingness to undertake training appropriate to the post. Demonstrate a commitment to respecting and displaying the Trust Values at all times.

Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability, or drug and alcohol services either as a service user or a carer.

The Trust is also committed to safeguarding children, young people, and vulnerable adults and requires all staff and volunteers to share this commitment.

We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example, BAME, Disabled, and LGBT+ communities. If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we'd love to hear from you.

Sponsorship

We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Please be aware that not all roles are eligible for sponsorship. You can review the list of eligible roles and salary requirements on the UK Government's website – click .

If you are offered a role with us and you require sponsorship, we will check your eligibility in line with the information on the above website. Your offer of employment could be withdrawn if the role is not eligible for sponsorship, and you are not otherwise able to evidence your right to work in the UK.

Do you have experience outside the NHS?

We want to attract and retain people with diverse skills and experience, to deliver inclusive healthcare services to our communities.

We will consider relevant experience outside the NHS to calculate your salary on appointment.

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