Counselling Helpline Advisor

4 weeks ago


Manchester, United Kingdom The Portfolio Group Full time
Company Overview
Our client is a trusted health and wellbeing network making a positive difference in over 15 million lives. They offer the most comprehensive employee assistance programme on the market, providing 24/7 caring and compassionate support services to employers of all sizes.

Job Summary
We are seeking an experienced counsellor to join our team as a Part-time EAP Counsellor. The ideal candidate will provide immediate emotional support and guidance to callers on our 24/7 helpline, completing clinical assessments and signposting appropriately.

Key Responsibilities
* Provide an efficient and effective telephone counselling service to all callers
* Demonstrate ability to work with individuals presenting various issues, including those who are distressed and/or at risk
* Offer 'in the moment' support to callers, addressing their concerns and guiding them towards suitable solutions

Requirements
* Qualified counsellor with experience in delivering EAP services
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment with diverse caller needs
* Strong understanding of BACP accreditation processes

What We Offer
* Competitive salary: £30,000 - £40,000 per annum
* Opportunity for professional development and career progression
* Collaborative and supportive team environment
* Flexible working arrangements to accommodate varying shift patterns

Estimated salary: £35,000 per annum.

  • Manchester, United Kingdom The Portfolio Group Full time

    About the RoleWe are seeking a skilled Counselling Helpline Professional to join our team as an EAP Counsellor. This is a fantastic opportunity to work for a leading EAP and OH provider, known for their commitment to employee wellbeing.


  • Manchester, United Kingdom The Portfolio Group Full time

    Job OverviewWe are seeking a qualified Helpline Counsellor to join our team. As a key member of our organization, you will provide immediate emotional support and guidance to callers on our 24/7 helpline. You will complete clinical assessments and signpost appropriately.The role also includes structured telephone/video counselling sessions with clients,...


  • Manchester, United Kingdom Caritas Recruitment Full time

    At this UK-wide Helpline, the priority is to empower the public to protect children and young people. With empathy, sensitivity and common sense you will provide emotional support, practical guidance and help to anyone who thinks a child may be at risk ofabuse. Working as an advisor to adults across the UK you will encourage and empower them to look out for...


  • Manchester, United Kingdom The Portfolio Group Full time

    The Portfolio Group is seeking a skilled and empathetic Mental Health Support Specialist to join their team as a Helpline Counsellor. This is a fantastic opportunity to work with a leading EAP provider, offering a unique chance to make a positive impact on people's lives.As a Helpline Counsellor, you will provide an efficient and effective telephone...

  • Counselling Manager

    2 weeks ago


    Manchester, United Kingdom The Portfolio Group Full time

    Portfolio are proud to be exclusively representing our client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add a Telephone Counsellor to their team. Our client offersthe most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate...

  • Counselling Manager

    3 weeks ago


    Manchester, United Kingdom The Portfolio Group Full time

    Portfolio are proud to be exclusively representing our client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add a Telephone Counsellor to their team. Our client offersthe most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate...


  • Manchester, United Kingdom The Portfolio Group Full time

    About the Role: We are seeking a skilled and empathetic Helpline Counsellor to join our team. As a key member of our EAP and OH provision, you will play a vital role in supporting employers and their employees across various sectors. This is an exciting opportunity to join a dynamic and forward-thinking organisation that prioritises employee wellbeing. Key...


  • Manchester, United Kingdom The Portfolio Group Full time

    Job Summary: We are currently seeking a skilled and compassionate Helpline Counsellor to join our team. As a key member of our EAP and OH provision, you will provide critical support and guidance to employers and their employees across various sectors. This is an excellent opportunity to join a renowned organisation that prioritises employee wellbeing and...


  • Manchester, United Kingdom Sellick Partnership Full time

    Telecommunications Legal AdvisorWe are looking for a Telecommunications Legal Advisor to join our client's legal team in the Manchester area. As a key member of the team, you will assist with general commercial matters and work closely with senior stakeholders.The successful candidate will have experience working in a telecommunications business and strong...


  • Manchester, United Kingdom Robert Walters UK Full time

    A unique opportunity has arisen for an experienced in-house legal counsel to take on a leadership role as Head of Legal at a dynamic manufacturing business. The successful candidate will be responsible for overseeing the management of the legal function, contributing to the company's strategic goals, and providing legal support across various areas including...

  • Client Service Advisor

    7 months ago


    Manchester, United Kingdom KP UK Full time

    **We are looking for a Client Service Advisor to join our Service Operations Team.** As the voice of Kaplan, you will be part of a team who build and maintain strong relationships with clients, offering support and guidance throughout their students’ journeys. This is an excellent opportunity for a Customer Service Advisor or a Graduate who is looking...


  • Manchester, United Kingdom BWW Recruitment Full time

    We are currently seeking a highly competent Deputy Company Secretary to fill a full-time position within our client's transport group. Reporting directly to the General Counsel & Company Secretary, you'll play a pivotal role in providing strategic advice and support to the Board, fostering a culture of transparency and accountability within the...

  • Commercial Counsel

    2 weeks ago


    Manchester, United Kingdom NES Fircroft Full time

    Job Title: Commercial CounselWe are seeking a highly experienced Commercial Counsel to join our team in Manchester. As a key member of our legal department, you will play a crucial role in advising on commercial contracts and ensuring compliance across the UK, Europe, and Africa.Estimated Salary: £95,000 - £115,000 per annum.Job DescriptionWe are looking...


  • Manchester, United Kingdom The Portfolio Group Full time

    **Job Summary:**This is an exciting opportunity for a Graduate Wellbeing Advisor to join our innovative organisation. You will be responsible for delivering exceptional mental health support services to clients, leveraging your skills in digital counselling, telephone counselling, and solution-focused counselling. With a strong focus on risk assessment and...


  • Greater Manchester, United Kingdom BCL Legal Full time

    Job SummaryWe are seeking a Senior Legal Advisor for Contract Management to join our team as In-house Counsel for Commercial Operations. As a key member of our team, you will be responsible for providing critical legal support across our clients' commercial operations, including negotiating, drafting, and reviewing commercial contracts. About YouTo succeed...


  • Manchester, United Kingdom The Portfolio Group Full time

    Our client, a leading health and wellbeing network, is seeking an experienced Helpline Counsellor to join their team. As a trusted provider of employee assistance programmes, they offer comprehensive support services to employers across various sectors.The ideal candidate will have a diploma in Counselling (level 4) and a minimum of 150 hours of experience....


  • Manchester, United Kingdom Sellick Partnership Full time

    We are recruiting for an experienced Manchester Based Legal Advisor to join our team at Sellick Partnership. As a key member of the legal department, you will assist with general commercial matters and work closely with senior stakeholders to negotiate and draft contracts.The ideal candidate will have experience working in a regulated environment or...


  • Manchester, United Kingdom KP UK Full time

    **Service Operations Advisor (Employer)** **Location**:Hybrid working - home and our office at Universal Square, Manchester **Working pattern**: Full Time **Contract Type**:Permanent **Number of roles**:Multiple **Salary**: £21,255 per annum **We are looking for a Service Operations Advisor (Employer) to join our team.** As the voice of Kaplan, you...


  • Manchester, United Kingdom Take A Seat Full time

    Are you tired of feeling undervalued, unappreciated and stuck in your current role? Here at Take a Seat, we only partner with companies who truly value their employees wellbeing and place that at the forefront of their work. We are currently partnering with an industry-leading EAP and OH provider that's not just a workplace but a place you can grow in your...


  • Manchester, United Kingdom Take A Seat Full time

    Here at Take a Seat, we only partner with companies who truly value their employees wellbeing and place that at the forefront of their work. We are currently partnering with an industry-leading EAP and OH provider that's not just a workplace but a place you can grow in your career. Voted by the Times as one of the best places to work, it's somewhere you...