Counselling Support Professional

2 weeks ago


Manchester, United Kingdom The Portfolio Group Full time
About the Role:
We are seeking a skilled and empathetic Helpline Counsellor to join our team. As a key member of our EAP and OH provision, you will play a vital role in supporting employers and their employees across various sectors. This is an exciting opportunity to join a dynamic and forward-thinking organisation that prioritises employee wellbeing.

Key Responsibilities:
  • Delivering high-quality telephone counselling services to callers from diverse backgrounds and with varying needs
  • Collaborating with colleagues to ensure seamless support and referrals for clients
  • Maintaining accurate records and reporting as required

Requirements:
  • Qualifications in Counselling or a related field (e.g., CBT, Psychodynamic Therapy)
  • Experience in a similar role, preferably in an EAP or OH setting
  • Strong communication and interpersonal skills

What We Offer:
  • A competitive salary range: £28,000 - £35,000 per annum (dependent on experience)
  • Ongoing professional development opportunities to enhance your skills and expertise
  • A comprehensive employee assistance programme providing 24/7 support services


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