Telephone Counselling Professional

3 weeks ago


Manchester, United Kingdom The Portfolio Group Full time

The Portfolio Group is seeking a skilled and empathetic Mental Health Support Specialist to join their team as a Helpline Counsellor. This is a fantastic opportunity to work with a leading EAP provider, offering a unique chance to make a positive impact on people's lives.

As a Helpline Counsellor, you will provide an efficient and effective telephone counselling service to callers, utilising your problem-solving skills and Solution Focused approach. You will demonstrate your ability to work with diverse individuals and presenting issues, adopting a flexible and adaptable mindset.

To be successful in this role, you will require a strong foundation in Counselling principles, with a minimum diploma level 4 qualification and at least 150 hours of experience. You must also be registered with the BACP or equivalent, and possess relevant telephone experience.

This position comes with a competitive salary of around £68,000 per annum, based on national averages. Additionally, you will enjoy a range of benefits, including BACP membership and accreditation paid for, up to £65 per month for supervision, and a profit share scheme.

We encourage applications from motivated and compassionate professionals who are passionate about delivering exceptional support services. If you have the necessary qualifications and experience, we invite you to apply for this exciting opportunity.



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