Service Operations Advisor

7 months ago

Manchester, United Kingdom KP UK Full time

**Service Operations Advisor (Employer)**

**Location**:Hybrid working
- home and our office at Universal Square, Manchester

**Working pattern**: Full Time

**Contract Type**:Permanent

**Number of roles**:Multiple

**Salary**: £21,255 per annum

**We are looking for a Service Operations Advisor (Employer) to join our team.**

As the voice of Kaplan, you will be part of a team who build and maintain strong relationships with clients, offering support and guidance throughout their students’ journeys.

This is an excellent opportunity for a Customer Service Advisor or a Graduate who is looking to expand their skills and build their career with an industry leader.

This is a hybrid role (60% office based, and 40% home based). Please note that this role is on a rotational shift pattern working between the hours of 8.30am and 5.30pm. Monday-Friday.

A detailed job description can be viewed **here**.**

If the link does not work for you, please copy and paste the following URL into your web browser: **bit.ly/3OSRimu**

**What you’ll bring to the role**
- Client focused experience
- Strong communication skills
- Experience of working in a dynamic evolving environment
- Target results driven
- Ability to build rapport
- Attention to detail
- Comfortable taking accountability
- Tenacity to resolve issues as they arise
- Strong team player
- Knowledge of industry is desirable

**What we do**

Kaplan Professional is a leading provider of apprenticeships, accountancy/tax/finance banking courses, and professional assessments. For almost 80 years, we've helped shape the development and careers of finance professionals.

We are part of the Kaplan group, one of the world’s largest and most diverse education and assessment providers. We operate in over 30 countries and maintain relationships and partnerships with more than 1,000 school districts, colleges and universities, professional bodies and over 10,000 businesses. Our vast breadth and scope in terms of both capabilities and assets sets us apart.

**What we believe in**

Our goal is for Kaplan to be a great place to work where everybody can succeed, so we truly live and breathe our values: act with integrity, grow knowledge, empower support, create opportunity, and drive results together.

Kaplan is a global organisation whose mission is rooted in providing equal access to education and opportunities for advancement to people of all backgrounds. We believe diversity, equity and inclusion - of culture, experiences, and perspectives - are paramount to creating success and opportunity in an ever-changing world. As an educator, partner and employer, Kaplan is committed to promoting an equitable world in which diverse talent can develop, advance and thrive.

**Our values**

We live, breathe and celebrate our values - they drive what we believe in, how we behave and guide us in creating a culture of success.
- Act with integrity
- Empower and support
- Create opportunity
- Grow knowledge
- Drive results together

**What we offer**

As well as a competitive salary, transparent pay structures, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:

- 28 days annual leave + option to purchase more
- Season ticket loan and cycle to work scheme
- Big discounts on Kaplan courses for you and your family
- Private medical, income protection, and life insurance
- 24/7 confidential helpline providing counselling and other support services
- Company pension contributions
- Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels

**How to apply**

Shortlisted applicants will be asked to take part in a short telephone discussion and, following this, suitability will be assessed for an interview which may be at our Manchester-based office.

**Additional Application Information**

Kaplan is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

This role involves working with learners who are under 18 years old and is exempt from the Rehabilitation of Offenders Act 1974. Recruitment checks are undertaken in accordance with our background checking policy. Successful applicants will be required to undertake an Enhanced Disclosure (including children’s barred list) via the Disclosure and Barring Service (DBS) check to confirm their suitability to work with children and young people. In addition to the DBS check, for roles that include teaching or coaching, a Prohibition from Teaching Check will be completed through the Teaching Regulation Agency.

**Application Support**Reasonable Adjustments**

LI-NU1

£21,255 per annum

  • Customer Service Advisor

    6 months ago

    Manchester, United Kingdom Switch Advisor Ltd Full time

    As a Customer Service Advisor, you will play a crucial role in ensuring our customers have a positive experience with our products/services. You will be responsible for addressing customer inquiries, resolving issues, and providing support to enhance overall customer satisfaction. **Responsibilities**: - Provide exceptional customer service to clients by...

  • Debt Advisor

    7 months ago

    Manchester, United Kingdom The Debt Advisor Full time

    **Job Description and Specification** Job Title: Debt Advisor Department: The Debt Advisor Responsible to: Head of Operations Hours of work: 35 hours per week Main Purpose: To provide whole of market advice to prospective consumers The Debt Advisor is a rapid growing business with a firm foothold in the IVA and Debt Management market. We are looking to...

  • Debt Management Advisor

    3 days ago

    Manchester, United Kingdom The Debt Advisor Full time

    **Reporting to**: **Debt Management Team Manager** **Background** As a long serving debt solutions provider for over 22 years, the business is in a process of significant change to facilitate exciting growth plans in the Debt Management space. We have a wealth of experience and are looking to add to our already amazing team of dynamic and motivated...

  • Customer Service Assistant

    6 months ago

    Manchester, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Top Customer Service Representative in Manchester! We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence as we need to grow and expand. **About Us**: At Switch Advisor, we are committed to providing unparalleled customer service, and our success is driven by...

  • Sales Advisor

    7 months ago

    Manchester, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Manchester. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Growth opportunities - Casual work attire - Relaxed atmosphere - Regular social events **Responsibilities**: - Greet customers and provide excellent customer service. -...

  • Junior Corporate Insolvency Administrator

    6 months ago

    Manchester, United Kingdom The Debt Advisor Full time

    **Job Description and Specification** **Job Title**: Junior Corporate Insolvency Administrator **Department**:The Debt Advisor / The Business Debt Advisor **Responsible to**: Head of Operations **Hours of work**: 35 hours per week This is a great opportunity to for someone to progress in the fascinating world of corporate and personal...

  • Service Advisor

    7 months ago

    Manchester, United Kingdom AWR Automotive UK Limited Full time

    **Service Advisor** West Way is a leading car dealer group with dealerships covering the Midlands and North West. We have exciting opportunities for experienced and enthusiastic Service Advisors to join our dynamic team at various West Way locations. This position is well suited to a person who is looking to join a leading innovative brand and further their...

  • Service Advisor

    7 months ago

    Manchester, United Kingdom AWR Automotive UK Limited Full time

    **Service Advisor** West Way is a leading car dealer group with dealerships covering the Midlands and North West. We have exciting opportunities for experienced and enthusiastic Service Advisors to join our dynamic team at various West Way locations. This position is well suited to a person who is looking to join a leading innovative brand and further their...

  • Senior Service Advisor

    7 months ago

    Manchester, United Kingdom Pendragon Full time

    **Senior Service Advisor** **Evans Halshaw Ford Trafford Park** **Salary of £26,686 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and exciting challenge? Can you...

  • Customer Service Assistant, Full Time

    7 months ago

    Manchester, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Manchester. We are collaborative, fun and inclusive. Our work environment includes: - Casual work attire - Growth opportunities - Wellness programmes - Regular social events **Responsibilities**: - Respond to customer inquiries in a timely and professional manner. - Provide accurate...

  • Customer Service Assistant, Full Time

    7 months ago

    Manchester, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Manchester. We are collaborative, fun and inclusive. Our work environment includes: - Casual work attire - Growth opportunities - Wellness programmes - Regular social events **Responsibilities**: - Respond to customer inquiries in a timely and professional manner. - Provide accurate...

  • Customer Service Assistant, Full Time

    7 months ago

    Manchester, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Manchester. We are collaborative, fun and inclusive. Our work environment includes: - Casual work attire - Growth opportunities - Wellness programmes - Regular social events **Responsibilities**: - Respond to customer inquiries in a timely and professional manner. - Provide accurate...

  • Customer Service Assistant, Full Time

    7 months ago

    Manchester, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Manchester. We are collaborative, fun and inclusive. Our work environment includes: - Casual work attire - Growth opportunities - Wellness programmes - Regular social events **Responsibilities**: - Respond to customer inquiries in a timely and professional manner. - Provide accurate...

  • Senior Service Advisor

    6 months ago

    Manchester, United Kingdom Evans Halshaw Ford Full time

    **Senior Service Advisor** **Evans Halshaw Ford Trafford Park** **Salary of £26,686 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and exciting challenge? Can you...

  • Service Advisor

    2 weeks ago

    Manchester, United Kingdom Perfect Placement Full time

    Service Advisor Salary: £27,000 Hours: Monday - Friday, 8:00-17:30 Location: Manchester Company pension Free on-site parking 20 days holiday plus bank holidays No weekends!We are currently advertising on behalf of an Automotive Commercial Dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the...

  • Service Advisor

    2 days ago

    Manchester, United Kingdom Perfect Placement Uk Ltd Full time

    **Service Advisor in Manchester.** Are you an experienced Service Advisor in Manchester? Are you looking for a new role as a Service Advisor in Manchester? Working as part of a team you will be responsible for booking in Vehicles for scheduled maintenance and services as well as repair and warranty work. You will be expected to sell Service Plans, additional...

  • Vaccination Services Advisor

    7 months ago

    Manchester, United Kingdom Doctorcall Full time

    **Vaccination Services Advisor - Competitive Salary** Join our dynamic team at Doctorcall, a leading provider of workplace flu vaccination clinics and flu vouchers. With over 30 years of experience, we operate in Manchester, London, and Cheltenham. Our clinics and vouchers allow employers to enhance workforce resilience and overall health. We are currently...

  • Service Advisor

    7 months ago

    Manchester, United Kingdom The Solution Automotive Recruitment Full time

    Job reference number- JW191- Job Type- Full time- Location- Manchester, Greater Manchester, England- Salary- £28650-£32660 per annum**Job description**: **Service Advisor - Manchester** Our client, the best motor trade employer in the Northwest, are looking to recruit an experienced Service Advisor to join their expanding team. **Salary**: £28,665...

  • Service Advisor

    4 days ago

    Manchester, United Kingdom E3 Recruitment Full time

    Service Advisor, Permanent position, up to 26K, 8:00 am - 5:30 pm Location of the Service Advisor: Manchester A leading Automotive business requires a Service Advisor to support the administration to join their team. The role is working in a friendly, supportive and welcoming office environment. **Main duties of the Service Advisor position**: - Answer...

  • Service Operations Advisor

    7 months ago

    Manchester, United Kingdom KP UK Full time

    **Service Operations Advisor (Employer)** **Location**:Hybrid working - home and our office at Universal Square, Manchester **Working pattern**: Full Time **Contract Type**:Permanent **Number of roles**:Multiple **Salary**: £21,255 per annum **We are looking for a Service Operations Advisor (Employer) to join our team.** As the voice of Kaplan, you...