Front Desk Team Member
4 days ago
We are seeking a highly organised and efficient Front Desk Team Member to join our team at Deverell Smith. This is an exciting opportunity to work in a fast-paced environment and make a real difference in the lives of our residents.
About the Role:
- The successful candidate will be responsible for managing the front desk, ensuring it is manned at all times and presented to a high standard.
- You will handle inbound phone calls, emails, and requests, responding promptly and professionally, and escalating issues to relevant teams where necessary.
- Your role will also involve coordinating contractor appointments, logging issues, and ensuring required service levels are attained, while maintaining accurate records and reports.
- Ongoing tasks include meet and greet with new tenants, conducting regular building walks, and assisting with resident event planning and execution.
About You:
- Accuracy and attention to detail, with strong organisational skills and ability to multitask.
- Excellent communication skills, displaying sensitivity to residents' needs, and ability to work well under pressure.
- Able to use initiative and take responsibility for providing solutions, ensuring confidentiality and security of business documentation/information.
Salary and Benefits:
The estimated salary for this role is £27,000 per annum, commensurate with experience. As an employee of Deverell Smith, you can expect a competitive benefits package, including opportunities for professional development and growth.
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