Front Desk Team Member

4 days ago


Sheffield, Sheffield, United Kingdom Deverell Smith Full time
Job Title: Front Desk Team Member

We are seeking a highly organised and efficient Front Desk Team Member to join our team at Deverell Smith. This is an exciting opportunity to work in a fast-paced environment and make a real difference in the lives of our residents.

About the Role:

  • The successful candidate will be responsible for managing the front desk, ensuring it is manned at all times and presented to a high standard.
  • You will handle inbound phone calls, emails, and requests, responding promptly and professionally, and escalating issues to relevant teams where necessary.
  • Your role will also involve coordinating contractor appointments, logging issues, and ensuring required service levels are attained, while maintaining accurate records and reports.
  • Ongoing tasks include meet and greet with new tenants, conducting regular building walks, and assisting with resident event planning and execution.

About You:

  • Accuracy and attention to detail, with strong organisational skills and ability to multitask.
  • Excellent communication skills, displaying sensitivity to residents' needs, and ability to work well under pressure.
  • Able to use initiative and take responsibility for providing solutions, ensuring confidentiality and security of business documentation/information.

Salary and Benefits:

The estimated salary for this role is £27,000 per annum, commensurate with experience. As an employee of Deverell Smith, you can expect a competitive benefits package, including opportunities for professional development and growth.



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