Front Desk Support Staff
19 hours ago
Job Summary:
Norfolk Park Medical Practice seeks a Front Desk Support Staff to assist with various tasks, ensuring smooth day-to-day operations and providing top-notch patient care. This role involves multitasking, prioritizing responsibilities, and working effectively within a fast-paced environment.
Duties:
* Greet patients warmly, address their queries, and direct them to appropriate services.
* Manage appointment schedules, handle phone calls, and respond to emails in a timely manner.
* Process prescriptions, maintain accurate records, and adhere to practice protocols.
* Collaborate with colleagues to achieve seamless workflow and meet patient needs.
Qualifications and Skills:
* Strong interpersonal and communication skills.
* Ability to prioritize tasks, manage time effectively, and work under pressure.
* Familiarity with medical terminology and basic computer applications, including SystmOne clinical system.
Compensation Package: £25,000 - £30,000 per year, commensurate with qualifications and experience.
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