Desktop Support Specialist

3 days ago


Hull, Kingston upon Hull, United Kingdom Prestige Recruitment Specialists Full time

Job Summary

We are seeking a highly skilled Desktop Support Specialist to join our team at Prestige Recruitment Specialists. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our desktop infrastructure.

Key Responsibilities

  • Install, configure, and maintain desktop computers, printers, and other peripheral devices
  • Troubleshoot and resolve technical issues related to hardware, software, and networking
  • Perform regular maintenance tasks to ensure optimal system performance
  • Document and track technical issues and resolutions using our ticketing system
  • Collaborate with other teams to ensure seamless integration of IT services
  • Stay up-to-date with the latest technologies and best practices in desktop support

Requirements

  • Proven experience as a Desktop Support Specialist or similar role
  • Strong technical skills, including knowledge of Microsoft Windows and Office 365
  • Excellent problem-solving and communication skills
  • Ability to work independently and as part of a team
  • Certifications in Microsoft, Comptia, or ITIL are a plus

What We Offer

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Access to the latest technologies and tools


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