IT Solutions Specialist
7 days ago
We are seeking a highly skilled IT Solutions Specialist to join our team at Weston College Group. As an IT Solutions Specialist, you will play a critical role in providing technical support and infrastructure management to ensure the smooth operation of our IT systems.
Key Responsibilities- Technical Support: Provide second and third-line technical support to our staff and students, resolving IT issues and ensuring minimal downtime.
- Infrastructure Management: Manage and maintain our Active Directory, Microsoft 365 Admin Centre, and other IT systems to ensure optimal performance and security.
- Project Delivery: Lead and deliver IT projects, including the implementation of new systems and the enhancement of existing ones.
- Team Management: Manage and support our IT team, providing guidance and training to ensure they have the skills and knowledge needed to perform their roles effectively.
- Technical Qualifications: Hold an appropriate level 3 and above technical qualification.
- Experience: Have at least 5 years' experience in a technical IT role, providing excellent customer service and second-line technical support.
- Skills: Possess experience in administering Active Directory, Microsoft 365 Admin Centre, and other IT systems, as well as managing teams and telephony systems.
- Generous Holiday Entitlement: Enjoy a generous holiday entitlement and 2-week Christmas closure.
- Hybrid Working Opportunities: Have the potential for hybrid working opportunities.
- Dedicated Staff Welfare Officer: Have access to a dedicated staff welfare officer and wellbeing champions.
- Generous Pension Scheme: Enjoy a generous pension scheme.
- Local and National Staff Discounts: Receive local and national staff discounts.
- Free Parking: Enjoy free parking across our sites.
- Staff Committees: Participate in various staff committees, including Equality, Diversity and Inclusion, Autism and Menopause.
- Focus on Staff Wellbeing: Benefit from a focus on staff wellbeing.
- Eye Care: Enjoy eye care, including a free eye test and contribution towards glasses.
- Annual Staff Conference: Attend an annual staff conference with guest speakers.
- Employee Assistance Programme: Have access to an employee assistance programme, available 24/7, 365 days a year.
- Training and Development Opportunities: Enjoy training and development opportunities with a focus on progression.
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