Concierge Associate

5 days ago


London, Greater London, United Kingdom The Landmark London Full time

At The Landmark London, we are seeking a highly skilled and experienced Junior Desk Concierge to join our team. As a key member of our Concierge team, you will be responsible for delivering exceptional guest service and creating memorable experiences for our guests.

Main Responsibilities:

  • Provide personalized guest service and respond to guest requests in a timely and efficient manner.
  • Anticipate and meet the needs of our guests, ensuring their stay with us is nothing short of exceptional.
  • Stay up-to-date with local events, attractions, and services, and make recommendations to guests accordingly.
  • Ensure the smooth operation of the Concierge desk, including handling guest messages, mail, and packages.

Requirements:

  • Previous 5* hotel experience and a good knowledge of London.
  • Able to work a 44-hour week on a shift rota.
  • Excellent communication and interpersonal skills.
  • Able to work well under pressure and as part of a team.

We offer:

  • A competitive salary and service charge.
  • Pension with company contributions.
  • 50% discount in all our restaurants and Spa treatments across our properties.
  • Team member and Friends & Family rates across our properties.
  • Complimentary stay after passing probation.
  • Extensive discounts on our benefits platform.
  • Access to private medical insurance.
  • Interest-free season ticket loan.
  • Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing.
  • Support through development plans, apprenticeships and world-class management development programmes.
  • Bike to work scheme.
  • Recommend a Friend incentive.
  • Uniforms provided and laundered complimentary.
  • Free meals on duty.
  • Opportunity to join our taskforces to contribute to the business focuses, community and environment.
  • Employee recognition schemes and Social Committee events.

About us:

The Landmark London is a 5-star hotel located in the heart of London. We are a Leading Hotels of the World member and have been awarded 2 rosettes. We are committed to providing exceptional service and creating memorable experiences for our guests.


  • Concierge Associate

    5 days ago


    London, Greater London, United Kingdom Firmdale Hotels Full time

    We are seeking a highly skilled Concierge Associate to join our team at Firmdale Hotels. As a key member of our front office team, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our guests.Key Responsibilities:Manage the daily operation of the concierge desk, overseeing arrivals and departures to the...

  • Concierge Associate

    1 week ago


    London, Greater London, United Kingdom Rendall & Rittner Full time

    Unlock a Rewarding Career as a ConciergeRendall & Rittner, a renowned Residential Leasehold Property Management company, is seeking a skilled Concierge to join their team. This is an exceptional opportunity to work in a dynamic environment and develop your skills in customer service, team leadership, and conflict resolution.Key Responsibilities:Provide...

  • Day Concierge

    5 days ago


    London, Greater London, United Kingdom Pertemps Full time

    We are seeking a Day Concierge to join our dynamic Housing Association team in East London. As a key member of our team, you will play a vital role in ensuring the safety, security, and comfort of our residents, while maintaining high service standards in a newly developed site.Key Responsibilities:Support the Head Concierge in day-to-day operations,...

  • Night Concierge

    2 weeks ago


    London, Greater London, United Kingdom Pertemps Full time

    Job Title: Night Concierge - WhitechapelWe are seeking a highly skilled Night Concierge to join our dynamic Housing Association team in Whitechapel. As a key member of our team, you will play a vital role in ensuring the safety, security, and comfort of residents, while maintaining high service standards in a newly developed site.Responsibilities:Support the...

  • Concierge Associate

    1 week ago


    London, Greater London, United Kingdom Rendall & Rittner Full time

    Unlock a Rewarding Career OpportunityRendall & Rittner, a renowned Residential Leasehold Property Management company, is seeking a skilled Concierge to join their team. This is an exceptional chance to grow professionally and make a meaningful impact.Key Responsibilities:Deliver exceptional customer service, ensuring a positive and safe environment for...

  • Night Concierge

    3 weeks ago


    London, Greater London, United Kingdom Red Personnel Full time £32,500

    Night Concierge OpportunityWe are seeking an experienced Night Concierge to join our dynamic team at a Housing Association location in Whitechapel. As a key member of our team, you will play a vital role in ensuring the safety, security, and comfort of residents, while maintaining high service standards in a newly developed site.Key Responsibilities:Support...

  • Night Concierge

    3 weeks ago


    London, Greater London, United Kingdom Red Personnel Full time £32,500

    Night Concierge OpportunityWe are seeking an experienced Night Concierge to join our dynamic team at a Housing Association location in Whitechapel. As a key member of our team, you will play a vital role in ensuring the safety, security, and comfort of residents, while maintaining high service standards in a newly developed site.Key Responsibilities:Support...

  • Concierge Associate

    2 months ago


    London, Greater London, United Kingdom Firmdale Hotels Full time

    {"title": "Junior Concierge Opportunity", "description": "We are seeking a highly motivated and organized Junior Concierge to join our dynamic team at Firmdale Hotels. As a key member of our front office team, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our guests.Key responsibilities will include...

  • Concierge Associate

    2 months ago


    London, Greater London, United Kingdom Firmdale Hotels Full time

    {"title": "Junior Concierge Opportunity", "description": "We are seeking a highly motivated and organized Junior Concierge to join our dynamic team at Firmdale Hotels. As a key member of our front office team, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our guests.Key responsibilities will include...

  • Concierge Associate

    2 weeks ago


    London, Greater London, United Kingdom PMR Full time

    Our client, a luxury development in North Central London, is seeking an experienced concierge to join their team. The successful candidate will be responsible for delivering exceptional customer service to all residents, greeting them professionally, and proactively anticipating their needs. Key duties include verifying visitors, suppliers, and contractors,...

  • Concierge Associate

    2 weeks ago


    London, Greater London, United Kingdom PMR Full time

    Our client, a luxury development in North Central London, is seeking an experienced concierge to join their team. The successful candidate will be responsible for delivering exceptional customer service to all residents, greeting them professionally, and proactively anticipating their needs. Key duties include verifying visitors, suppliers, and contractors,...


  • London, Greater London, United Kingdom Portico Corporate Reception Management Full time

    Job Title: Corporate Head ConciergeJob Summary:We are seeking a highly skilled and experienced Corporate Head Concierge to join our team at Portico Corporate Reception Management. The successful candidate will be responsible for providing exceptional client service and ensuring the smooth operation of our concierge desk and associated services.Key...

  • Concierge Officer

    5 days ago


    London, Greater London, United Kingdom Notting Hill Genesis Full time

    About the RoleWe are seeking a dedicated and passionate Concierge Officer to join our team at Notting Hill Genesis. As a key member of our Places and Estates Team, you will be the main point of contact for residents, providing assistance and delivering exceptional customer service.Key ResponsibilitiesProvide hands-on assistance to residents, responding to...

  • Concierge Associate

    4 weeks ago


    London, Greater London, United Kingdom PMR Full time

    Concierge Opportunity at PMRWe are seeking a highly skilled and experienced concierge to join our team at a luxury development in North Central London.The successful candidate will work a 4-day on, 4-day off shift pattern with hours from 7am to 7pm.Main Responsibilities:Deliver Exceptional Customer Service: Provide top-notch service to all residents,...

  • Concierge Associate

    4 weeks ago


    London, Greater London, United Kingdom PMR Full time

    Concierge Opportunity at PMRWe are seeking a highly skilled and experienced concierge to join our team at a luxury development in North Central London.The successful candidate will work a 4-day on, 4-day off shift pattern with hours from 7am to 7pm.Main Responsibilities:Deliver Exceptional Customer Service: Provide top-notch service to all residents,...

  • Concierge Associate

    4 weeks ago


    London, Greater London, United Kingdom PMR Full time

    Concierge Opportunity at PMRWe are seeking a highly skilled and experienced Concierge to join our team at a luxury development in North Central London.The successful candidate will work a 3 days on, 3 days off shift pattern with working hours of 8am - 8pm.Main Responsibilities:Deliver Exceptional Customer Service: Provide top-notch service to all residents,...

  • Concierge Associate

    1 week ago


    London, Greater London, United Kingdom Rendall & Rittner Full time

    Exciting OpportunityRendall & Rittner, a renowned Residential Leasehold Property Management company, is seeking a skilled Concierge to join their team.Key Responsibilities:Deliver exceptional customer service to residents and guests.Manage complaints and feedback effectively.Proactively seek opportunities to drive the performance of the development.Build...

  • Concierge Associate

    2 weeks ago


    London, Greater London, United Kingdom PMR Full time

    Concierge Opportunity at PMRWe are seeking a highly skilled and experienced Concierge to join our team at a luxury development in North Central London.The successful candidate will work a 3 days on, 3 days off shift pattern with working hours of 8am - 8pm.Main Responsibilities:Deliver Exceptional Customer Service: Provide top-notch service to all residents,...

  • Concierge Associate

    2 weeks ago


    London, Greater London, United Kingdom PMR Full time

    Concierge Opportunity at PMRWe are seeking a highly skilled and experienced Concierge to join our team at a luxury development in North Central London.The successful candidate will work a 3 days on, 3 days off shift pattern with working hours of 8am - 8pm.Main Responsibilities:Deliver Exceptional Customer Service: Provide top-notch service to all residents,...

  • Concierge Associate

    2 weeks ago


    London, Greater London, United Kingdom Abbatt Property Recruitment Full time

    Day ConciergeAs a key member of our team at Abbatt Property Recruitment, you will play a vital role in ensuring the smooth operation of our building.Key Responsibilities:Provide a warm and professional welcome to visitors, accurately recording their details in our visitor log.Oversee the safe-keeping of building keys, granting access to maintenance and...