Corporate Head Concierge
4 weeks ago
Job Title: Corporate Head Concierge
Job Summary:
We are seeking a highly skilled and experienced Corporate Head Concierge to join our team at Portico Corporate Reception Management. The successful candidate will be responsible for providing exceptional client service and ensuring the smooth operation of our concierge desk and associated services.
Key Responsibilities:
- Provide personalized bespoke service to all visitors and bank staff
- Oversee the day-to-day running of the lifestyle platform and promote it within the business
- Balance concierge duties with head of department responsibilities
- Organize meetings with PA's and present new offerings to the business
- Ensure the smooth running of the Concierge Lifestyle platform and app
Requirements:
- Strong working relationships with colleagues and clients
- Drive for and ability to comply with high standards
- Easily engages in conversation and develops rapport with others
- Pays attention to detail
- Intuitive & interested in other people
- Flexible and adaptable to manage differing client needs
- Enthusiastic and motivated to deliver great service
- Organised and able to prioritise work activity
- Experience with Audio Visual services is desirable
What We Offer:
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour personal helpline for employees
- Access to Choices, our discounts and benefits platform
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