Residential Concierge

4 weeks ago


London, Greater London, United Kingdom Portico Corporate Reception Management Full time

Job Title: Residential Concierge

Job Summary:

We are seeking a highly skilled and experienced Residential Concierge to join our team at Portico Corporate Reception Management. As a Residential Concierge, you will be responsible for providing exceptional customer service to our residents, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Provide high-end customer service to residents, responding to their queries and resolving any issues in a timely and professional manner.
  • Manage and coordinate the day-to-day operations of the residential building, including reception duties and administrative tasks.
  • Work closely with the building management team to ensure the smooth operation of the building and the satisfaction of residents.
  • Develop and maintain strong relationships with residents, building staff, and external partners to ensure a positive and welcoming environment.

Requirements:

  • Previous experience in a customer-facing role, preferably in a high-end residential or hotel environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with residents and staff.
  • Ability to work independently and as part of a team, with a flexible and adaptable approach to work.
  • High school diploma or equivalent required; degree in hospitality, business, or a related field preferred.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

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