Residential Concierge
4 weeks ago
Job Title: Residential Concierge
Job Summary:
We are seeking a highly skilled and experienced Residential Concierge to join our team at Portico Corporate Reception Management. As a Residential Concierge, you will be responsible for providing exceptional customer service to our residents, ensuring their needs are met and exceeded.
Key Responsibilities:
- Provide high-end customer service to residents, responding to their queries and resolving any issues in a timely and professional manner.
- Manage and coordinate the day-to-day operations of the residential building, including reception duties and administrative tasks.
- Work closely with the building management team to ensure the smooth operation of the building and the satisfaction of residents.
- Develop and maintain strong relationships with residents, building staff, and external partners to ensure a positive and welcoming environment.
Requirements:
- Previous experience in a customer-facing role, preferably in a high-end residential or hotel environment.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with residents and staff.
- Ability to work independently and as part of a team, with a flexible and adaptable approach to work.
- High school diploma or equivalent required; degree in hospitality, business, or a related field preferred.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
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