Operations Support Officer

3 weeks ago


Birmingham, Birmingham, United Kingdom Energy Systems Catapult Full time
About the Role

We are seeking a highly skilled Operations Support Officer to join our team at Energy Systems Catapult. As a key member of our Operations Team, you will play a vital role in supporting the development and deployment of our various platforms, including the Living Lab, Net Zero Go, and Warm Home Prescription.

As an Operations Support Officer, you will be responsible for providing technical support to consumers, participants, and local authorities, as well as maintaining the accuracy of databases and associated software. You will also be involved in trial planning activities, working with project teams, clients, and government bodies to ensure the smooth running of trials.

Key responsibilities will include:

  • Providing technical support to consumers, participants, and local authorities
  • Maintaining the accuracy of databases and associated software
  • Supporting trial planning activities
  • Working with project teams, clients, and government bodies to ensure the smooth running of trials
  • Facilitating the installation and decommissioning of technologies into homes
  • Ensuring compliance with legal obligations and operational procedures

We are looking for a highly organized and communicative individual with excellent problem-solving skills and a keen interest in decarbonisation and the energy sector. If you have experience in customer service or a similar role, and are comfortable working in a fast-paced environment, we would love to hear from you.

Key Skills and Experience:

  • Strong interpersonal and communication skills
  • Excellent organisational skills
  • Problem-solving skills and ability to work independently
  • Experience in customer service or a similar role
  • Knowledge of the energy sector and decarbonisation

What We Offer:

  • A competitive salary and benefits package
  • The opportunity to work with a leading organisation in the energy sector
  • Professional development and training opportunities

How to Apply:

If you are a motivated and enthusiastic individual with a passion for decarbonisation and the energy sector, please submit your application, including your CV and a cover letter, to [insert contact details].



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