Tenancy Support Specialist

4 weeks ago

Kingston upon Thames, Greater London, United Kingdom SPEAR Full time
About the Role

We are seeking a highly motivated and experienced Tenancy Support Worker to join our team at SPEAR. As a Tenancy Support Worker, you will play a vital role in supporting individuals who are homeless or at risk of becoming homeless to achieve their goals and maintain a stable tenancy.

Key Responsibilities
  • Provide high-quality support services to clients, including advice, motivation, and crisis intervention, to help them achieve their goals and maintain a stable tenancy.
  • Conduct assessments and casework with clients to identify their needs and develop personalized support plans.
  • Work collaboratively with other teams and agencies to ensure a comprehensive and integrated approach to support provision.
  • Maintain accurate and up-to-date records of client interactions and progress.
Requirements
  • Experience of working within the homelessness or social care sector.
  • Knowledge of GDPR and data management.
  • Ability to work with clients who may display challenging behaviors.
  • Strong IT skills, including proficiency in recording and maintaining accurate records on IT applications such as CHAIN and Inform.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
What We Offer

As a Tenancy Support Worker at SPEAR, you will have the opportunity to make a real difference in the lives of individuals who are homeless or at risk of becoming homeless. You will be part of a dedicated team that is passionate about providing high-quality support services and making a positive impact in the community.

We offer a range of benefits, including:

  • 34 days' holiday (inclusive of bank holidays) increasing with length of service.
  • Enhanced maternity and paternity leave.
  • Enhanced occupational sick pay.
  • Enrolment into our pension scheme after three months' service.
  • Yearly eye care vouchers.

We are an equal opportunities employer and welcome applications from everyone, regardless of age, disability, gender, ethnicity, religion, or sexual orientation.

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