Expert Billing Operations Specialist
1 week ago
We are seeking an Expert Billing Operations Specialist to join our team at Johnson Controls.
About the RoleThis is a challenging and rewarding opportunity for someone with a strong background in OTC processing or accounts environment. You will be responsible for ensuring the efficient and accurate billing of customers, working closely with cross-functional teams to resolve any issues that may arise.
The ideal candidate will have 2-3 years' experience in a similar role, excellent analytical skills, and the ability to work effectively in a busy and dynamic environment.
Key Responsibilities- Manage daily customer master file audit and weekly re-sales audit, providing feedback as necessary to reduce errors.
- Reconcile customer Applications for Payment in line with customer requirements.
- Test changes to ERP relating to order acceptance and billing.
- Review order acceptance and billing processes to identify opportunities for improvement.
- Manage Docket of Hold and Decision to Bill updates, including updating customer-specific special instructions.
- Run and distribute reports related to order acceptance and billing.
- Investigate and resolve any liability issues.
We are looking for someone who is highly organized, methodical, and able to work well under pressure. The ideal candidate will have:
- Computer literacy across various ERP systems.
- Analytical skills with regard to data and reporting.
- Excellent communication and teamwork skills.
- A positive attitude and a proactive approach to problem-solving.
The salary for this position is £45,000 - £55,000 per annum, depending on experience.
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