Customer Service Coordinator

6 days ago

Leeds, Leeds, United Kingdom Corecruitment Full time

Job Summary:

We are seeking a highly organized and customer-focused Meeting and Events Coordinator to join our team at Corecruitment. As a key member of our front-of-house team, you will be responsible for delivering exceptional service and ensuring seamless event execution.

Key Responsibilities:

  • Manage Event Bookings: Accurately manage event bookings, including room setup, catering, and audiovisual requirements.
  • Coordinate Logistics: Coordinate with internal stakeholders to ensure smooth event execution, including setup, registration, and tear-down.
  • Provide Exceptional Service: Deliver exceptional customer service to event attendees, including registration, wayfinding, and general support.
  • Collaborate with Team Members: Work closely with the events team to ensure seamless event execution and provide support as needed.
  • Maintain Event Records: Accurately maintain event records, including attendance, feedback, and follow-up communications.

Requirements:

  • Excellent Communication Skills: Possess excellent communication skills, both written and verbal, to effectively interact with event attendees, internal stakeholders, and external vendors.
  • Highly Organized: Demonstrate a high level of organization and attention to detail to manage multiple events simultaneously and ensure seamless execution.
  • Proactive and Adaptable: Be proactive and adaptable in a fast-paced environment, with the ability to think critically and solve problems as needed.
  • Strong Customer Service Focus: Possess a strong customer service focus, with a passion for delivering exceptional service and ensuring customer satisfaction.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package, including exclusive travel discounts and comprehensive financial support.
  • Opportunities for Growth: Opportunities for professional growth and development, including training and mentorship programs.
  • Collaborative Team Environment: A collaborative and dynamic team environment, with a focus on teamwork and mutual support.

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