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Customer Service Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Customer Services Administrator to join our team at Baker Harding Limited. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities- Manage customer inquiries and concerns in a timely and professional manner
- Coordinate projects with customers, surveyors, fitters, factory, and technicians to ensure successful installations
- Utilize IT systems such as Microsoft Word and Outlook, with full training provided on our in-house system
- Negotiate with customers to resolve issues and meet their needs
- Prioritize workload and manage multiple tasks simultaneously
- Confident, bright, and enthusiastic team player with a strong work ethic
- Well-organized and efficient with excellent communication skills
- Computer literate with the ability to apply our business systems
- Experience in business-to-home improvement consumer sales (although not essential)
- Able to learn quickly from our training and support programs to gain product knowledge
We provide full on-the-job training, ongoing support, and opportunities for career progression and financial rewards. If you are a motivated and customer-focused individual looking to join a dynamic team, please apply for this exciting opportunity.
