Data Director

3 weeks ago

Hatfield, Hertfordshire, United Kingdom Mitsubishi Electric Full time
{"title": "Data Director", "description": "Job Summary

We are seeking a highly skilled Data Director to join our team at Mitsubishi Electric. As a key member of our organization, you will be responsible for driving the development and implementation of our connected services strategy, aligned with our overall business goals.

Key Responsibilities:

  • Develop and implement the connected services strategy across our Residential Product / Lifecycle Groups (RPG / RLCS).
  • Conduct market research and competitive analysis to identify opportunities for new connected service offerings and areas of improvement.
  • Define product requirements, specifications, and roadmaps for connected services based on customer needs and market trends.
  • Collaborate with key stakeholders to develop and deploy connected services.
  • Develop initiatives to enhance customer experience and satisfaction through connected services.
  • Monitor and analyze customer feedback and usage data to continuously improve service offerings.
  • Provide support to customer service teams to resolve issues related to connected services.
  • Define product optimization software requirements and roadmap based on customer needs and market trends.
  • Lead the development and enhancement of product optimization software to improve the efficiency and performance of heat pump systems.

Requirements:

  • Strong understanding of heat pump systems and HVAC industry standards.
  • In-depth knowledge of IoT (Internet of Things) technologies and connected services.
  • Familiarity with software development processes and methodologies.
  • Knowledge of product optimization techniques and software.
  • Excellent strategic planning and project management skills.
  • Strong analytical and problem-solving abilities.
  • Proficient in data analysis tools and methodologies.
  • Effective communication and interpersonal skills.
  • Ability to collaborate with cross-functional teams.
  • Strong organizational and multitasking capabilities.
  • Customer-focused with an ability to gather and interpret customer feedback.

What We Offer:

  • Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year.
  • Flexible Working - we offer a range of flexible working options that include working from home or hybrid working.
  • Pension.
  • Life Assurance.
  • Group Income Protection Scheme.
  • Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi.
  • Access to Mitsubishi's very own discount platform.
  • Colleague Referral Scheme.
  • Holiday Buy.
  • Long Service Awards.
  • Cycle to Work Scheme.
  • Sports & Social Club.
  • Employee Assistance Programme including additional services Eldercare & Best Doctors.

Equality and Diversity:

Mitsubishi Electric is committed to providing a workplace where employees can work to their full potential regardless of gender or age. We promote employee diversity through various measures.

"}

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