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Data Director
1 month ago
We are seeking a highly skilled Data Director to join our team at Mitsubishi Electric. As a key member of our organization, you will play a crucial role in driving our digital growth and delivering connected services that meet the evolving needs of our customers.
Key Responsibilities:
- Develop and implement a connected services strategy aligned with our overall business goals.
- Conduct market research and competitive analysis to identify opportunities for new connected service offerings.
- Define product requirements, specifications, and roadmaps for connected services based on customer needs and market trends.
- Collaborate with key stakeholders to develop and deploy connected services.
- Develop initiatives to enhance customer experience and satisfaction through connected services.
- Monitor and analyze customer feedback and usage data to continuously improve service offerings.
- Provide support to customer service teams to resolve issues related to connected services.
- Define product optimization software requirements and roadmap based on customer needs and market trends.
- Lead the development and enhancement of product optimization software to improve the efficiency and performance of heat pump systems.
Requirements:
- Strong understanding of heat pump systems and HVAC industry standards.
- In-depth knowledge of IoT technologies and connected services.
- Familiarity with software development processes and methodologies.
- Knowledge of product optimization techniques and software.
- Excellent strategic planning and project management skills.
- Strong analytical and problem-solving abilities.
- Proficient in data analysis tools and methodologies.
- Effective communication and interpersonal skills.
- Ability to collaborate with cross-functional teams.
- Strong organizational and multitasking capabilities.
- Customer-focused with an ability to gather and interpret customer feedback.
What We Offer:
- Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year.
- Flexible Working - we offer a range of flexible working options that include working from home or hybrid working.
- Pension.
- Life Assurance.
- Group Income Protection Scheme.
- Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi.
- Access to Mitsubishi's very own discount platform.
- Colleague Referral Scheme.
- Holiday Buy.
- Long Service Awards.
- Cycle to Work Scheme.
- Sports & Social Club.
- Employee Assistance Programme including additional services Eldercare & Best Doctors.
Equality and Diversity:
Mitsubishi Electric is committed to creating a workplace where employees can work to their full potential regardless of gender or age. We promote employee diversity through various measures.