Luxury Evening Service Ambassador

4 weeks ago


London, Greater London, United Kingdom The Dorchester Full time

We are known for having the best people in the industry and offer a unique opportunity to become celebrated as a master of your craft. As an Evening Room Attendant at The Dorchester, you will learn from your fellow colleagues and through our award-winning learning academy, achieving the highest standards of service and leadership.


What You'll Get

As an Evening Room Attendant, you will enjoy some of the great benefits:

  • A competitive annual salary range of £28,000 - £32,000 based on experience and qualifications, plus excellent bonus scheme and service charge.
  • Complimentary stays including breakfast across the Dorchester Collection Hotels, providing you with opportunities to explore new destinations and unwind in style.
  • 50% F&B discount at selected bars and restaurants within the Dorchester Collection, allowing you to indulge in fine dining experiences at a reduced cost.
  • Vibrant social events that bring employees together, fostering a sense of community and camaraderie.
  • Access to apprenticeship, training, and development opportunities, enabling you to grow and advance in your career.
  • A £1,000 referral bonus when you recommend a friend who joins the team.
  • Immediate access to wellbeing advice and support, demonstrating our commitment to your health and happiness.
What You'll Do

You will take pride in delivering exceptional guest experiences:

  • You will be responsible for seamless evening service, discretion, intuition, and flexibility, ensuring every guest feels valued and cared for.
  • You will handle special requests with ease, whether it's setting up elaborate occasions or catering to guests' unique needs.

The essence of a day in the life of an Evening Room Attendant is about creating unforgettable memories for our guests.

What You'll Bring

  • You will embody our values of passion, personality, respect, working together, and creativity, bringing them to life every day.
  • You will possess strong communication skills, a customer service ethic, and fluency in English, enabling effective collaboration with colleagues and guests alike.


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