Luxury Service Ambassador

2 weeks ago


London, Greater London, United Kingdom The Connaught Full time

We are seeking an experienced Luxury Service Ambassador to join our team at The Connaught Hotel in London. As a key member of our service team, you will be responsible for providing exceptional personalized guest experiences that exceed our guests' expectations.

The successful candidate will have a proven track record of delivering outstanding service in a luxury environment, with a strong attention to detail and the ability to work well under pressure. A competitive salary of £40,000 - £60,000 per annum, plus benefits, is on offer to the right candidate.

Key responsibilities include:

  • Welcoming guests to their rooms in a warm and hospitable manner
  • Attending to guest requests and enquiries
  • Providing outstanding personal butler service at all times

Requirements include:

  • Experience working in a similar role in a luxury environment
  • Excellent communication and interpersonal skills
  • Able to work well under pressure and maintain a calm demeanor in challenging situations

In return for your hard work and dedication, we offer a range of benefits including:

  • Financial stability with a competitive salary package
  • Family-friendly company policies including enhanced maternity and paternity pay
  • Holiday allowance increase after 3 and 5 years of service
  • Travel season ticket loans
  • Pension scheme
  • Health and wellbeing support


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