Front Desk Ambassador

5 days ago


Slough, Slough, United Kingdom De Vere Beaumont Estate Full time
De Vere Beaumont Estate Receptionist Role

We are seeking a Front Desk Ambassador to provide exceptional customer service and ensure our guests' expectations are met and exceeded. As a key member of our team, you will be the first point of contact for our guests, making a lasting impression from the moment they arrive.

The successful candidate will have previous experience in the hospitality industry or a similar role, demonstrating their ability to provide exceptional guest service. They will possess effective communication skills and the ability to build strong relationships with colleagues and guests, ensuring seamless interactions and memorable experiences.

A competitive salary of £11.70 per hour is on offer, along with excellent benefits including free meals on duty, £50 staff stays with De Vere Hotels, and free use of our leisure facilities. You will also receive an annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones.

The ideal candidate will be flexible in working hours, including early shifts (7am-3:30pm), late shifts (2:00pm-10.30pm), and middle shifts (10am-6:30pm), which will include weekends on a rota basis. They will be punctual, have good personal presentation, and proficiency in using IT software, with familiarity with Opera being advantageous.

As a valued member of our team, you will benefit from regular team appreciation events, including memorable Christmas and Summer parties. You will also gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones. Subsidised travel options will support your journey to or from work, and you will have access to our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support.



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