Product Manager

4 weeks ago


Birmingham, Birmingham, United Kingdom HSBC Full time

Demanding professional sought to spearhead Consumer Duty implementation and drive regulatory compliance within HSBC's Retail Banking division.

The ideal candidate will possess in-depth knowledge of the UK mortgage market, its challenges, and the latest regulatory requirements. They will also have strong project management and governance experience, as well as an understanding of the Retail Banking Framework and its products, services, and stakeholders.

Key Responsibilities:

  • Provide expert guidance on Consumer Duty regulations and their impact on mortgage products and services.
  • Support the development and implementation of strategies to meet Consumer Duty requirements.
  • Collaborate with stakeholders to design and deliver effective solutions that meet consumer needs and expectations.
  • Conduct risk assessments and identify areas for improvement to ensure compliance with regulatory requirements.
  • Develop and maintain relationships with key stakeholders, including business leaders, regulatory bodies, and external partners.
  • Stay up-to-date with industry developments and emerging trends to inform strategic decision-making.
  • Contribute to the development of training programs and communication materials to ensure stakeholders are informed and equipped to meet Consumer Duty requirements.

Requirements:

  • Proven expertise in regulatory compliance, with a focus on Consumer Duty and mortgage products.
  • Strong project management and governance experience, with a track record of delivering complex projects on time and within budget.
  • Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with stakeholders.
  • Ability to work effectively in a fast-paced, dynamic environment, with a strong focus on results and customer satisfaction.
  • Knowledge of the Retail Banking Framework and its products, services, and stakeholders.
  • Experience working with external partners and third-party vendors.

About HSBC:

HSBC is a global banking and financial services organization with operations in over 80 countries. Our Retail Banking division provides a range of products and services to individual and business customers, with a focus on delivering excellent customer experiences and building long-term relationships.

We are committed to creating a diverse and inclusive workplace, where employees feel valued, respected, and empowered to succeed. We offer a range of benefits, including competitive salaries, comprehensive health insurance, and retirement savings plans, as well as opportunities for professional development and career advancement.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional development and career advancement.
  • A dynamic and supportive work environment.
  • The chance to work with a global organization and contribute to its success.
  • A range of benefits, including comprehensive health insurance and retirement savings plans.

How to Apply:

If you are a motivated and experienced professional with a passion for regulatory compliance and consumer-focused product development, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience, as well as any relevant certifications or training.


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