Front Desk Associate

5 days ago


Liverpool, Liverpool, United Kingdom Village Hotels Full time
Be the First Friendly Face

As a Receptionist at Village Hotel Club, you will be the first point of contact for our guests, setting the tone for their entire stay. Your warm and welcoming demeanor will make a lasting impression, ensuring our guests feel valued and cared for.

Key Responsibilities
  • Provide exceptional customer service, responding to guest inquiries and resolving issues promptly
  • Manage the front desk, handling check-ins, check-outs, and room assignments
  • Stay up-to-date on hotel amenities, services, and local attractions to make informed recommendations
  • Collaborate with the team to ensure seamless operations and exceptional guest experiences
What We Offer

As a valued member of our team, you will enjoy a range of benefits, including:

  • Complimentary leisure club membership for you and a family member or friend
  • Employee discount on overnight stays at Village Hotels
  • 50% discount on food and drink purchased on or off shift
  • Exciting training platform with gamified learning
  • Discounts and cashback offers on high street brands
  • Well-being and healthcare benefits
  • Financial wellbeing support via Salary Finance
  • Employee Assistance Programme
  • Flexible working hours
  • A fun, supportive, and inclusive work environment with development opportunities
  • Regular team events and recognition schemes
Requirements

We are looking for someone with:

  • A warm and welcoming personality
  • Excellent communication and problem-solving skills
  • A passion for delivering exceptional guest experiences
  • Ability to work collaboratively as part of a team

If you are a people person with a passion for hospitality, we would love to hear from you



  • Liverpool, Liverpool, United Kingdom Melia Hotels International Full time

    About the Role:We are seeking a highly skilled and customer-focused Hotel Front Desk Associate to join our team at Meliá Hotels International. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide warm and...


  • Liverpool, Liverpool, United Kingdom Melia Hotels International Full time

    About the Role:We are seeking a highly skilled and customer-focused Hotel Front Desk Associate to join our team at Meliá Hotels International. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide warm and...


  • Liverpool, Liverpool, United Kingdom Sandstone Care Group Full time

    About the RoleWe are seeking a highly organized and customer-focused Receptionist to join our team at Oak Springs Care Home. As a key member of our front desk team, you will be responsible for providing exceptional service to our residents, visitors, and staff.Key ResponsibilitiesManage the visiting booking system and ensure accurate and up-to-date...


  • Liverpool, Liverpool, United Kingdom Sandstone Care Group Full time

    About the RoleWe are seeking a highly organized and customer-focused Receptionist to join our team at Oak Springs Care Home. As a key member of our front desk team, you will be responsible for providing exceptional service to our residents, visitors, and staff.Key ResponsibilitiesManage the visiting booking system and ensure accurate and up-to-date...

  • Front Office Manager

    2 weeks ago


    Liverpool, Liverpool, United Kingdom RBH Full time

    {"title": "Front Office Manager", "description": "Lead the Front Desk TeamAs a Front Office Manager at RBH, you will be responsible for leading the front desk team to deliver exceptional guest service and ensure a smooth operation of the hotel. You will work closely with the Operations Manager to uphold company policies and procedures, and foster strong...

  • Front Office Manager

    2 weeks ago


    Liverpool, Liverpool, United Kingdom RBH Full time

    {"title": "Front Office Manager", "description": "Lead the Front Desk TeamAs a Front Office Manager at RBH, you will be responsible for leading the front desk team to deliver exceptional guest service and ensure a smooth operation of the hotel. You will work closely with the Operations Manager to uphold company policies and procedures, and foster strong...


  • Liverpool, Liverpool, United Kingdom RBH Full time

    {"title": "Front Office Manager", "description": "Lead the Front Desk TeamAs a Front Office Manager at RBH, you will be responsible for leading the front desk team to deliver exceptional guest service and ensure a smooth operation of the hotel. You will work closely with the Operations Manager to uphold company policies and procedures, and foster strong...


  • Liverpool, Liverpool, United Kingdom RBH Full time

    {"title": "Front Office Manager", "description": "Lead the Front Desk TeamAs a Front Office Manager at RBH, you will be responsible for leading the front desk team to deliver exceptional guest service and ensure a smooth operation of the hotel. You will work closely with the Operations Manager to uphold company policies and procedures, and foster strong...


  • Liverpool, Liverpool, United Kingdom Staycity Group Full time

    About Staycity GroupStaycity Group is a leading aparthotel operator with a strong presence in the European market. Our company is known for its commitment to delivering exceptional guest experiences and providing a unique blend of hotel and apartment-style accommodations.Job SummaryWe are seeking a highly skilled and experienced Assistant Front Office...


  • Liverpool, Liverpool, United Kingdom Staycity Group Full time

    About Staycity GroupStaycity Group is a leading aparthotel operator with a strong presence in the European market. Our company is known for its commitment to delivering exceptional guest experiences and providing a unique blend of hotel and apartment-style accommodations.Job SummaryWe are seeking a highly skilled and experienced Assistant Front Office...

  • Front Desk Associate

    3 weeks ago


    Liverpool, Liverpool, United Kingdom Montirex LTD. Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Montirex LTD. as a Receptionist/Office Assistant.Main Responsibilities:Provide exceptional customer service to visitors and clients.Perform general office duties, including answering phones, responding to emails, and managing correspondence.Arrange...


  • Liverpool, Liverpool, United Kingdom AccorHotel Full time

    Job Title: ReceptionistWe are seeking a skilled and friendly Receptionist to join our team at Novotel Liverpool Centre. As a Receptionist, you will be the first point of contact for our guests, providing exceptional service and ensuring a warm welcome to our hotel.Key Responsibilities:Provide exceptional customer service to guests, responding to their...


  • Liverpool, Liverpool, United Kingdom AccorHotel Full time

    Job Title: ReceptionistWe are seeking a skilled and friendly Receptionist to join our team at Novotel Liverpool Centre. As a Receptionist, you will be the first point of contact for our guests, providing exceptional service and ensuring a warm welcome to our hotel.Key Responsibilities:Provide exceptional customer service to guests, responding to their...


  • Liverpool, Liverpool, United Kingdom CBRE Full time

    Job SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Front of House Operations Coordinator. This role will be responsible for managing front of house operational activities, providing a full reception service to clients and internal customers, and ensuring the smooth operation of our facilities.Key...


  • Liverpool, Liverpool, United Kingdom CBRE Full time

    Job SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Front of House Operations Coordinator. This role will be responsible for managing front of house operational activities, providing a full reception service to clients and internal customers, and ensuring the smooth operation of our facilities.Key...


  • Liverpool, Liverpool, United Kingdom Senitor Associates Full time

    {"h1": "1st Line Support Technician", "p": "We are seeking two successful candidates to join our team as 1st Line Support Technicians at Senitor Associates. This is a great opportunity for someone who is wanting to develop their career in a company with amazing progression opportunities.", "ul": [{"li": "Windows OS"}, {"li": "Microsoft Office - Outlook,...


  • Liverpool, Liverpool, United Kingdom Senitor Associates Full time

    {"h1": "1st Line Support Technician", "p": "We are seeking two successful candidates to join our team as 1st Line Support Technicians at Senitor Associates. This is a great opportunity for someone who is wanting to develop their career in a company with amazing progression opportunities.", "ul": [{"li": "Windows OS"}, {"li": "Microsoft Office - Outlook,...


  • Liverpool, Liverpool, United Kingdom Village Hotels Full time

    Be the First Friendly FaceWe're looking for a charismatic Receptionist to join our team at Village Hotel Club Whiston. As the first point of contact for our guests, you'll set the tone for their entire stay. Your warm smile, infectious enthusiasm, and exceptional communication skills will make every guest feel welcome and valued.About the RoleAs a...


  • Liverpool, Liverpool, United Kingdom Village Hotels Full time

    Be the First Friendly FaceWe're looking for a charismatic Receptionist to join our team at Village Hotel Club Whiston. As the first point of contact for our guests, you'll set the tone for their entire stay. Your warm smile, infectious enthusiasm, and exceptional communication skills will make every guest feel welcome and valued.About the RoleAs a...


  • Liverpool, Liverpool, United Kingdom Stonegate Group Full time

    Location - Hope & Anchor Are you an enthusiastic team player? No prior experience is necessary to join us as a Hospitality Front of House Associate, as we will provide comprehensive training. We seek individuals who can connect with their colleagues and ensure an exceptional experience for our patrons. Your responsibilities will include... Greeting...