Care Support Supervisor

1 day ago


StocktononTees, Stockton-on-Tees, United Kingdom Home Instead Senior Care Full time

We are seeking a talented and enthusiastic Care Support Supervisor to join our award-winning team at Home Instead Senior Care. As a key member of our team, you will be responsible for supporting our Care Professionals in providing exceptional companionship, home help, and personal care services to our elderly clients.

Responsibilities

You will be responsible for:

  • Conducting effective supervisions, appraisals, and support visits with our Care Professionals to ensure complete employee engagement.
  • Auditing all paperwork, including daily activity logs, to ensure compliance with our policies and procedures, CQC regulations, and safeguarding protocols.
  • Working closely with our office team to ensure our service provision is of the highest standard for every individual client and their family.
  • Participating in our 24/7/365 on-call rota and visiting clients when on call if there is no available CAREGiver.
  • Having good levels of computer literacy and strong Word skills.
  • Demonstrating a professional customer-facing and telephone manner.


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