Care Support Supervisor

3 weeks ago


StocktononTees, Stockton-on-Tees, United Kingdom Home Instead Full time
Job Title: Care Support Supervisor

We are seeking a highly skilled and experienced Care Support Supervisor to join our team at Home Instead Senior Care. As a Care Support Supervisor, you will play a vital role in ensuring the delivery of exceptional care and support to our clients, while also leading and managing a team of Care Professionals.

Key Responsibilities:
  • Lead and manage a team of Care Professionals to deliver high-quality care and support to clients
  • Conduct regular supervisions and appraisals to ensure employees are engaged and fulfilled in their work
  • Monitor and audit care plans to ensure they meet the needs of clients and are delivered in accordance with our policies and procedures
  • Visit clients to assess their needs and develop individualized care plans
  • Work closely with the office team to ensure seamless service provision and effective communication
  • Participate in the 24/7/365 on-call rota and visit clients when on call if there is no Care Professional available
Requirements:
  • Similar experience of delivering home care services to people living in their own homes and supervising a team
  • Excellent leadership and management skills, with the ability to motivate and engage employees
  • Strong organizational skills, with the ability to prioritize tasks and manage multiple deadlines
  • Good levels of computer systems literacy, with strong Word skills
  • A confident, 'can-do' attitude, with a genuine enthusiasm for working in a busy yet effective team environment
  • A professional customer-facing and telephone manner, with a smiling personality and empathy for others
  • An outstanding eye for detail and a 'right first time' attitude
What We Offer:
  • A competitive salary package, starting at £25,000 to £27,000 depending on experience, with genuine bonus opportunities
  • 28 days holiday, including Bank Holidays, rising annually to 31 after 3 years' service
  • Pension scheme
  • Company Discount Scheme
  • Employee Assistance Scheme
  • Training, development, and career opportunities
  • Social Events

If you are a motivated and experienced Care Support Supervisor looking for a new challenge, please apply by submitting your CV and a covering letter explaining why you are the ideal candidate for this role. We look forward to hearing from you



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