Care Support Supervisor
3 weeks ago
We are seeking a highly skilled and experienced Care Support Supervisor to join our team at Home Instead Senior Care. As a Care Support Supervisor, you will play a vital role in ensuring the delivery of exceptional care and support to our clients, while also leading and managing a team of Care Professionals.
Key Responsibilities:- Lead and manage a team of Care Professionals to deliver high-quality care and support to clients
- Conduct regular supervisions and appraisals to ensure employees are engaged and fulfilled in their work
- Monitor and audit care plans to ensure they meet the needs of clients and are delivered in accordance with our policies and procedures
- Visit clients to assess their needs and develop individualized care plans
- Work closely with the office team to ensure seamless service provision and effective communication
- Participate in the 24/7/365 on-call rota and visit clients when on call if there is no Care Professional available
- Similar experience of delivering home care services to people living in their own homes and supervising a team
- Excellent leadership and management skills, with the ability to motivate and engage employees
- Strong organizational skills, with the ability to prioritize tasks and manage multiple deadlines
- Good levels of computer systems literacy, with strong Word skills
- A confident, 'can-do' attitude, with a genuine enthusiasm for working in a busy yet effective team environment
- A professional customer-facing and telephone manner, with a smiling personality and empathy for others
- An outstanding eye for detail and a 'right first time' attitude
- A competitive salary package, starting at £25,000 to £27,000 depending on experience, with genuine bonus opportunities
- 28 days holiday, including Bank Holidays, rising annually to 31 after 3 years' service
- Pension scheme
- Company Discount Scheme
- Employee Assistance Scheme
- Training, development, and career opportunities
- Social Events
If you are a motivated and experienced Care Support Supervisor looking for a new challenge, please apply by submitting your CV and a covering letter explaining why you are the ideal candidate for this role. We look forward to hearing from you
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