Service Coordinator

16 hours ago


Blyth, Northumberland, United Kingdom Dräger Full time

About the Role


We are seeking a skilled Service Coordinator to join our team at Dräger. As a key member of our Service and Repairs team, you will play a vital role in ensuring the efficient processing of customer equipment and the delivery of high-quality services.


Key Responsibilities



  • Create suitable service orders within SAP for all receipts into the workshop
  • Physical processing of customer equipment, including generation of customer service order acknowledgments
  • Preparation and supply of customer quotations, creation of customer invoices, and dispatch documentation
  • Ensure accuracy of repair documentation and chase outstanding customer orders within specified targets
  • Monitor and maintain customer details, ensuring departmental targets are achieved
  • Provide first-line technical advice for customers regarding repairs and communicate effectively on all repair queries

Additional Responsibilities



  • Undertake personal development and training as required, assist with projects as directed, and provide administrative support to Repair Centres when requested

Shared Responsibilities


All employees at Dräger have a responsibility to comply with the Integrated Management System, minimize environmental impact, and promote safe working conditions.


Reporting Relationships


This role reports to the Manager and works closely with the Lead Administrator.


Work Environment


The service administration team is part of the wider Service & Repairs team, consisting of 24 people.


Requirements



  • GCSEs at grade C or above (or equivalent) in English Language & Mathematics is desirable or proven work experience
  • Proven administration and coordination skills, experience in a range of customer administration activities, and working knowledge of SAP
  • Customer service experience, strong IT skills, and ability to prioritize workload to ensure customer expectations are achieved

Benefits



  • 27 days holiday plus bank holidays, with option to purchase up to 3 additional days
  • Flexi scheme, discounted critical illness cover, dental cover, and partner life assurance
  • Healthcare cash plan, subsidised canteen, discounted shopping & leisure vouchers, and salary sacrifice car scheme
  • Cycle to Work and Gym membership discounts – up to 25%
  • Charity Giving scheme

About Dräger


At Dräger, we have a clear vision to be an organisation with a working environment that includes a diverse mix of talented people who want to come, stay, and grow.


We ensure candidates with the required qualifications and experience will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.


All are welcome to apply.


We develop pioneering devices, software, services, and solutions that people around the world trust. Wherever Dräger products are used, it's about the most important thing: it's about life.



  • Blyth, Northumberland, United Kingdom TACT (The Adolescent & Childrens Trust) Full time

    Job Title: Activity Coordinator SpecialistWe are seeking an experienced Activity Coordinator Specialist to join our team at TACT (The Adolescent & Childrens Trust). The successful candidate will be responsible for coordinating activities and engaging with service users, promoting their well-being and independence.About the Role:The Activity Coordinator...


  • Blyth, Northumberland, United Kingdom Challenge-TRG Recruitment Full time

    Job DescriptionWe are seeking a highly motivated On-site Coordinator to join our team at Challenge-TRG Recruitment. As an On-site Coordinator, you will be responsible for supporting our recruitment efforts in a newly established operation in the UK.Your key responsibilities will include:Coordinating recruitment activities and ensuring smooth day-to-day...


  • Blyth, Northumberland, United Kingdom Dräger Full time

    About the RoleThe Order Management Coordinator plays a vital role in the Supply Chain Department, ensuring the effective management and shipment of sales orders to meet internal and external customer expectations.This position is responsible for controlling the company order book and shipping requirements, reporting on risks and potential delays.The Order...

  • Service Administrator

    4 weeks ago


    Blyth, Northumberland, United Kingdom Dräger Full time

    About the RoleAs a key member of our Service & Repairs team, you will play a vital role in ensuring the smooth operation of our workshop. Your primary responsibilities will include creating service orders within SAP, processing customer equipment, and generating customer service order acknowledgments.Key TasksManage and maintain accurate records of customer...

  • Care Coordinator

    4 weeks ago


    Blyth, Northumberland, United Kingdom Akari Full time

    About the Role:We are seeking a highly motivated and caring individual to join our team as an Activities Coordinator at Akari Care. As an Activities Coordinator, you will play a vital role in creating a stimulating and engaging environment for our residents.Key Responsibilities:Plan and deliver a variety of activities that cater to the diverse interests and...

  • Care Coordinator

    3 weeks ago


    Blyth, Northumberland, United Kingdom Akari Care Limited Full time

    Join Our Team as a Care CoordinatorAt Akari Care, we strive to create a nurturing environment where our residents feel valued, respected, and cared for. We are seeking a compassionate and dedicated Care Coordinator to join our team.Your primary responsibility will be to engage residents in various activities that cater to their diverse tastes, abilities, and...


  • Blyth, Northumberland, United Kingdom MTrec Ltd Full time

    Key Responsibilities:Manage the overall activity and scheduling visits to ensure the service agreements are met. Utilise systems and processes to ensure that the correct engineering resources are deployed. Use the latest company software to manage the delivery of jobs allocated to the engineering delivery.About the Role:MTrec Ltd is seeking a skilled...

  • Logistics Coordinator

    4 weeks ago


    Blyth, Northumberland, United Kingdom Dräger Full time

    About the RoleThe Order Management Coordinator plays a vital role in the Supply Chain Department at Dräger, ensuring the effective management and shipment of sales orders to meet internal and external customer expectations.This position is responsible for controlling the company order book and shipping requirements, reporting on risks and potential delays,...


  • Blyth, Northumberland, United Kingdom Bupa Full time

    About the RoleWe are seeking a creative and enthusiastic Activity Program Coordinator to join our team at Bupa. As an Activity Program Coordinator, you will be responsible for creating a vibrant and joy-filled atmosphere for our residents.Key Responsibilities:Develop and implement activity programs that cater to the diverse needs and interests of our...

  • Support Coordinator

    16 hours ago


    Blyth, Northumberland, United Kingdom Home Group Full time

    About the RoleWe are seeking a dedicated and compassionate Support Coordinator to join our team at Home Group. In this rewarding role, you will have the opportunity to make a meaningful difference in the lives of our customers who require support with complex mental health needs.Job SummaryThe Support Coordinator will work collaboratively with colleagues to...

  • Care Coordinator

    4 weeks ago


    Blyth, Northumberland, United Kingdom Akari Full time

    About the Role:We are seeking a dedicated and compassionate Care Coordinator to join our team at Akari Care. As a key member of our community, you will be responsible for creating engaging activities and events that cater to the diverse needs and interests of our residents.Key Responsibilities:Plan and deliver a range of activities, including social events,...

  • Care Coordinator

    4 weeks ago


    Blyth, Northumberland, United Kingdom Akari Full time

    About the Role:We are seeking a dedicated and enthusiastic Care Coordinator to join our team at Akari Care. As a key member of our community, you will be responsible for planning and delivering a variety of activities that cater to the diverse needs and interests of our residents.Key Responsibilities:Develop and implement engaging programs that promote...

  • Care Manager

    4 weeks ago


    Blyth, Northumberland, United Kingdom Home Instead Full time

    About the Role:The Care Manager - Service Development will be responsible for the growth and development of our domiciliary care services, ensuring outstanding quality care. This role is suitable for both an experienced Care Manager looking for a new challenge or a highly motivated care supervisor or coordinator who is looking for the next step up in their...

  • Service Administrator

    1 month ago


    Blyth, Northumberland, United Kingdom Dräger Full time

    About the RoleWe are seeking a highly organized and detail-oriented Service Administrator to join our team at Dräger. As a key member of our Service & Repairs team, you will be responsible for ensuring the smooth operation of our repair centre.Key ResponsibilitiesCreate and manage service orders within our SAP systemProcess customer equipment and generate...

  • Care Manager

    4 weeks ago


    Blyth, Northumberland, United Kingdom Home Instead Full time

    About the RoleWe are seeking a highly skilled and experienced Care Manager to join our team at Home Instead. As a Care Manager, you will be responsible for the growth and development of our domiciliary care services, ensuring outstanding quality care.Key Responsibilities:Work closely with the Director and Registered Operations Manager to coordinate the...

  • Care Manager

    4 weeks ago


    Blyth, Northumberland, United Kingdom Home Instead Full time

    About the RoleWe are seeking an experienced Care Manager to join our team at Home Instead. As a Care Manager, you will be responsible for the growth and development of our domiciliary care services, ensuring outstanding quality care.Key Responsibilities:Work closely with the Director and Registered Operations Manager to coordinate the setup, growth, and...

  • Warehouse Coordinator

    4 weeks ago


    Blyth, Northumberland, United Kingdom Dräger Full time

    About the RoleThe Order Management Coordinator is a vital role within our business, responsible for facilitating the effective management and shipment of sales orders to meet internal and external customer expectations.This position requires strong organizational and communication skills, as well as the ability to work effectively in a team environment.Main...

  • Service Administrator

    4 weeks ago


    Blyth, Northumberland, United Kingdom Dräger Full time

    About the RoleAs a Service Administrator at Dräger, you will play a vital role in ensuring the smooth operation of our Repair Centre. Your primary tasks will include creating service orders within SAP, processing customer equipment, and generating customer service order acknowledgments.Key ResponsibilitiesProcess customer equipment and create suitable...

  • Care Manager

    4 weeks ago


    Blyth, Northumberland, United Kingdom Home Instead Full time

    About the RoleThis is an exciting opportunity for a highly skilled and experienced care manager to join our expanding team at Home Instead. As a care manager, you will be responsible for the growth and development of our domiciliary care services, ensuring outstanding quality care.Key Responsibilities:Work closely with the Director and Registered Operations...


  • Blyth, Northumberland, United Kingdom Bupa Full time

    At Bupa, we're passionate about making a positive impact on people's lives. As a Care Home Activity Coordinator, you'll play a vital role in creating a vibrant and engaging atmosphere for our residents. If you're a creative thinker with a passion for making a difference, we'd love to hear from you.Key Responsibilities:Develop and lead a wide range of...