Client Content Manager
1 month ago
Job Summary
We are seeking a highly skilled Client Content Manager to join our team at Bank of America. The successful candidate will be responsible for developing and delivering client educational content across a variety of investment-related topics.
Key Responsibilities
- Support the development and implementation of client educational content strategies
- Collaborate with cross-functional teams to drive client engagement and utilization of educational content
- Develop and maintain a comprehensive inventory of client content, including articles, newsletters, and disclosures
- Conduct risk assessments and recommend solutions to senior leadership
- Develop and track key performance indicators (KPIs) to measure the effectiveness of client educational content
Requirements
- Strong track record of leading successful customer-facing projects from inception to launch
- Comprehensive knowledge of multi-channel standards and human-centered design methodologies
- Mastery of project management tools and techniques, including Agile and Scrum
- Excellent communication and interpersonal skills, with the ability to influence stakeholders and drive results
- Strong analytical and problem-solving skills, with the ability to navigate complex problems and drive solutions
Preferred Qualifications
- PMP or Six Sigma certification
- Working knowledge of technology and digital teams
- Demonstrated strategic and creative thinking, with a strong ability to communicate complex ideas
Skills
- Program management
- Project management
- Problem-solving
- Collaboration
- Presentation skills
- Prioritization
- Issue management
- Risk management
- Process design
Minimum Education Requirement
High School Diploma / GED / Secondary School or equivalent
Shift
1st shift (United States of America)
Hours Per Week
40
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