Service Advisor

2 weeks ago


Gatwick, United Kingdom Jago Consultants Full time
Job Role – Service Advisor

Job Location – UK

Salary – £30,000 OTE

Service Advisor Responsibilities:
  1. Provide customers with professional advice on service and repair work required for their vehicles
  2. Advise on estimated costs of repairs and work to be undertaken, ensuring transparency and clarity
  3. Sell additional products and services as appropriate to customers' needs, focusing on value-added offerings
  4. Communicate with customers regarding timescales and collection arrangements, ensuring seamless service delivery
  5. Produce job cards on the company's in-house computer system, maintaining accurate records
  6. Update customer and vehicle records, ensuring data integrity and consistency
  7. Document all warranty work in accordance with manufacturer policy, adhering to industry standards
  8. Prepare and complete invoices, ensuring timely and accurate billing
Minimum Requirements:

To be successful as a Service Advisor, you will have:

  1. Previous experience working as a Service Advisor within a motor garage or similar industry
  2. A valid full driving licence
  3. Excellent communication and interpersonal skills, with a strong focus on customer service

As a Service Advisor, you will be expected to maintain the highest standards of courtesy and professionalism when interacting with customers and colleagues.

Jago Consultants is seeking a skilled Service Advisor who can deliver exceptional customer service, build strong relationships with customers, and contribute to the company's success.

This is an excellent opportunity for a career-driven individual to join a dynamic team and develop their skills in a supportive and challenging environment.


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