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Service Advisor

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Gatwick, United Kingdom Jago Consultants Full time
Service Advisor Job Description

As a Service Advisor at Jago Consultants, you will play a crucial role in ensuring the highest standard of courtesy and professionalism when interacting with customers and members of the public.

Key Responsibilities:
  1. Provide customers with clear and concise information about service and repair work required to their vehicles.
  2. Advise on estimated costs of repairs and work to be undertaken, ensuring transparency and trust with customers.
  3. Sell additional products as appropriate to customers' needs, leveraging your excellent communication skills.
  4. Coordinate with customers to arrange collection and delivery of their vehicles, ensuring seamless service.
  5. Update customer and vehicle records accurately and efficiently.
  6. Document all warranty work in accordance with manufacturer policy, maintaining the highest level of professionalism.
  7. Prepare and complete invoices with precision and attention to detail.
Requirements:

To succeed in this role, you will need:

  1. Previous experience working as a Service Advisor within a motor garage, with a proven track record of delivering excellent customer service.
  2. A full driving license, enabling you to interact with customers and colleagues effectively.

We are looking for a Service Advisor who can deliver exceptional customer service, build strong relationships with customers, and contribute to the success of our team.

As a Service Advisor at Jago Consultants, you will have the opportunity to develop your skills and career in a dynamic and supportive environment.