Service Advisor

3 weeks ago


Gatwick, United Kingdom KPI People Ltd Full time
Service Advisor Job Description

Our client, a busy franchised main dealership, is seeking a skilled Service Advisor to join their successful Aftersales team. As a Service Advisor, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of the service department.

Key Responsibilities:

• Meet and greet customers, explaining the work due to be carried out on their vehicle.
• Accurately complete courtesy car insurance paperwork.
• Call customers with progress updates and advise of any work needed.
• Liaise with the Workshop, Parts Department, Valeting Team, and Drivers.
• Invoicing work carried out, including invoice explanation and taking payment.
• Quote, introduce, and sell Service Plans.
• Ensure all Warranty paperwork is correctly completed.

Requirements:

• 12 months Motor Trade Service Advisor experience.
• Full UK Driving Licence.

Remuneration and Benefits:

• Basic Salary of £28,250.
• On Target Earnings of £35,000.
• Great Benefits Package.

Working Hours:

Monday to Friday 8am - 6pm.
Every other Saturday morning on rota.
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