Automotive Service Advisor

18 hours ago


Gatwick, United Kingdom Jago Consultants Full time
Job Role - Service Advisor

Join Jago Consultants as a Service Advisor and play a vital role in ensuring our customers receive exceptional service and support for their motor vehicles.

Key Responsibilities:
  1. Provide professional advice to customers on service and repair work required for their vehicles
  2. Offer estimated costs and timescales for repairs and work to be undertaken
  3. Sell additional products and services to customers as appropriate
  4. Coordinate collection arrangements and ensure customers are informed of all aspects of their vehicle's maintenance
  5. Update customer and vehicle records accurately and efficiently
  6. Document warranty work in accordance with manufacturer policy
  7. Prepare and complete invoices with precision
Requirements:

To succeed as a Service Advisor, you will need:

  1. Previous experience working as a Service Advisor in a motor garage environment
  2. A full driving licence
  3. Excellent communication and interpersonal skills

As a Service Advisor, you will be the face of our company, interacting with customers and members of the public on a daily basis. We are looking for someone with strong customer service skills, excellent customer rapport, and the ability to deliver great customer satisfaction results.

Jago Consultants offers a supportive and dynamic working environment, with opportunities for career growth and development. If you are passionate about delivering exceptional customer service and have a keen eye for detail, we would love to hear from you.


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